"Cannot get mail". What is going on?

[martinchivers]

iphone 5 email.......Its coming up with a box saying incorrect username or password. but it IS able to send and it IS ABLE TO receive. I have put up with this for 2 months, so it's driving me nuts. Any help would be much appreciated!

 

[chabig]

I would take the dialog at its word and assume either your username of password is wrong. I suggest you delete the account, and add it back.

 

[martinchivers]

But it DOES SEND! And it DOES RECIEVE. I'm to appreciahensive to delete the account and do it again, as it may not work at all, afterwards.

 

[chabig]

Why wouldn't it work afterward? Either you know your username and password or you don't. If you do, it'll work. If you don't, I'm sure there is a webpage you can visit to reset the password.

 

[AFDoc]

I would have this same issue while sitting in class when hooked up to the school's wifi. I don't know why it wouldn't let me but I could do every thing BUT bring up email. I would get that same message.

If it's been that way for 2 months I'm sure you've tried it off of wifi or with different wifi's but give that a shot.

If not maybe wipe your phone, re-install iOS, don't save from backup and see what happens. Good luck.