Cannot install iOS 10 GM - error 14

Discussion in 'iOS 10' started by tkwlee, Sep 10, 2016.

  1. tkwlee macrumors member

    Joined:
    Dec 18, 2010
    #1
    My 6+ runs iOS 9.3.5, and I cannot install iOS 10 GM via iTune on my desktop computer, and it shows error 14. I have iCloud bacup, but I have old backup in my computer, what should I do, do I need to delete the old backup in my computer first? Thx!
     
  2. blindside217 macrumors regular

    Joined:
    Mar 16, 2012
    #2
    I had the error when doing mine. It refers to USB problems. I was using a USB extender and switched to connecting directly but still got the error. I then switched from my Mac Mini to my MacBook Air and used a new Lightning cable and it worked so not sure if the problem was the cable or the computer.
     
  3. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #3
    I believe you need the latest GM version of Xcode installed as well.
     
  4. tkwlee thread starter macrumors member

    Joined:
    Dec 18, 2010
    #4

    But I can restore my 6+ with iOS 9.3.5 successfully.
     
  5. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #5
    As C DM said, error 14 is because Xcode beta is not installed. Use OTA to avoid this.
     
  6. tkwlee thread starter macrumors member

    Joined:
    Dec 18, 2010
    #6

    I am using Windows 10. Still needs XCode?
     
  7. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #7
    Based on some previous discussions about this in a few threads I think you might be out of luck with Windows at this point in time. Might be better off going down the OTA path for GM, or just waiting for a few days more until the public version is out.
     
  8. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #8
    Yes, but Xcode for Windows doesn't exist. You'll need to update OTA using the beta profile.
     

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