Cannot message a contact

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jen3247, Apr 17, 2015.

  1. jen3247 macrumors newbie

    Joined:
    Apr 10, 2012
    #1
    I cannot send a message to my husbands phone. Have always been able to in the past. Since the latest update I lost all my contacts and had to reenter them. I did a restore from itunes but it did NOT restore my contacts.
    I get an invalid number error when I message his number. I have deleted it from my contacts and every other place it is or was in my phone.
    He can text me but if I reply I get the same error, invalid number.
    I have tried all the 'fixes' I read but cannot figure this out.
    Anyone have any idea what I need to do.
    And I have reset the phone, turned it off etc! Many times
     
  2. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #2
    Make sure you have the area code saved for his number.
    Also try sending with or without imessage if that is causing the problem.
    If he's using a phone number or email address as imessage address.
     
  3. jen3247 thread starter macrumors newbie

    Joined:
    Apr 10, 2012
    #3
    Spent a long time on the phone with AT&T yesterday. They weren't able to figure it out either. Turned it over to the tech dept. They tried everything and it continues to say it is not a valid number. He said that somewhere that error is stuck in the system and it needs to be cleared by them in the software. Told me I would 'probably' hear from them next week.
     

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