Cannot play tutorials from Apple Website

[bstone0]

I have trying to watch the tutorials provided on the Apple site and have had no luck. The Quicktime Logo as well as a "?" appears.

Does anyone know what I need to do to view these?

 

[GGJstudios]

You probably need to delete the following .plist files and restart Safari:

In Macintosh HD/Users/~yourusername~/Library/Preferences:

com.apple.Safari.plist
com.apple.quicktime.plugin.preferences.plist
com.apple.quicktimeplayer.plist​

 

[bstone0]

Thank you very much for your help. I always use firefox however once I used safari it works. However as i use firefox all the time I would like to know what the problem is. This would save me using a different browser when looking at these tutorials.

Any ideas?

 

[GGJstudios]

Thank you very much for your help. I always use firefox however once I used safari it works. However as i use firefox all the time I would like to know what the problem is. This would save me using a different browser when looking at these tutorials.

Any ideas?

That's why it's helpful, when asking questions, if you provide details about what model Mac you're using, OS version, apps/versions being used, etc. It makes it easier to provide on-target answers.

You probably have a .plist file for Firefox in that same folder. I'm sure a Firefox user will chime in soon.

 

[bstone0]

Does anyone know how you can download the apple tutorials to your computer rather than go to the website all the time to view apple tutorials?