Cannot Print MS Office 2011 Docs

Discussion in 'OS X El Capitan (10.11)' started by whbunn, Jul 2, 2015.

  1. whbunn, Jul 2, 2015
    Last edited: Jul 2, 2015

    whbunn macrumors member

    whbunn

    Joined:
    May 29, 2009
    #1
    Whether its Excel or Word, I cannot print Office 2011 running El Capitan. Receive immediate error message fro MS os failure. I have reported issue to Apple.

    Anyone have a resolution?

    MBP late 2013.

    Error description follows

    Microsoft Error Reporting log version: 2.0

    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2015-07-02 13:52:21 +0000
    Application Name: Microsoft Excel
    Application Bundle ID: com.microsoft.Excel
    Application Signature: XCEL
    Application Version: 12.3.6.130206
    Crashed Module Name: libobjc.A.dylib
    Crashed Module Version: unknown
    Crashed Module Offset: 0x00004ca7
    Blame Module Name: Microsoft Excel
    Blame Module Version: 12.3.6.130206
    Blame Module Offset: 0x005a613c
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Crashed thread: 0
     
  2. Shirasaki, Jul 2, 2015
    Last edited: Jul 2, 2015

    Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #2
    First to be honest, your post is too long.
    You should try to divide this long report information into multiple segments. And you can let forum displays them as needed, rather throwing everything at once.

    Then, I didn't use office 2011 for mac for long, and didn't test it's ability to print. I think if possible, you can download and install a preview version of office 2016 to see if it will work fine in El Capitan.

    Regards.
     
  3. whbunn thread starter macrumors member

    whbunn

    Joined:
    May 29, 2009
    #3
    Sorry about the length, when I copied report I only meant to paste first section, not sure what happened.

    I will delete majority of error message.
     
  4. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #4
    To avoid other users scrolling through this post due to my quoted error report, I add multiple spoilers to fold some of those error messages. You may see the effect of it.

    Regards.
     

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