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Hankster

macrumors 68020
Original poster
Jan 30, 2008
2,475
440
Washington DC
Since I started using my iPhone 7 I have been unable to purchase apps from the App Store. I can purchase items from the iTunes Store, but for some reason it will not allow me to purchase apps. I received an error stating that they purchased cannot be processed.

I have used iPhones for the past 6 years so I have run into the issue where iTunes cannot authorize a purchase. However I have done everything I can to reset my payment information and device and nothing works.

I check the Apple server status and everything is green. However I still cannot make any purchase from the App Store. But, I can make any purchased from the iTunes store. Also, I have all restrictions off and I have updated my billing information and I have restarted the device multiple times. I have also logged in and out a dozen times from my iTunes account. I have literally done everything possible posted by support and nothing is working.

Has anyone else experienced this that's upgrading to the new phone?
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Since I started using my iPhone 7 I have been unable to purchase apps from the App Store. I can purchase items from the iTunes Store, but for some reason it will not allow me to purchase apps. I received an error stating that they purchased cannot be processed.

I have used iPhones for the past 6 years so I have run into the issue where iTunes cannot authorize a purchase. However I have done everything I can to reset my payment information and device and nothing works.

I check the Apple server status and everything is green. However I still cannot make any purchase from the App Store. But, I can make any purchased from the iTunes store. Also, I have all restrictions off and I have updated my billing information and I have restarted the device multiple times. I have also logged in and out a dozen times from my iTunes account. I have literally done everything possible posted by support and nothing is working.

Has anyone else experienced this that's upgrading to the new phone?

I just did a test and I am able to purchase new apps from the App Store. But, I cannot make purchases through an existing app. I have tried multiple apps that I've had for years and I cannot make purchases through them. But I can download and purchase new apps from the App Store and I can purchase anything from the iTunes store.

Does anyone have similar issues?
 
Yes, same thing was happening to me last night. I'm assuming it's just because the iTunes/App Store servers were getting slammed because it seems to be much better this morning...not perfect, but better.
 
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