Cannot purchase apps on iPhone 7?

Discussion in 'iPhone' started by Hankster, Sep 17, 2016.

  1. Hankster macrumors 68020

    Hankster

    Joined:
    Jan 30, 2008
    Location:
    Washington DC
    #1
    Since I started using my iPhone 7 I have been unable to purchase apps from the App Store. I can purchase items from the iTunes Store, but for some reason it will not allow me to purchase apps. I received an error stating that they purchased cannot be processed.

    I have used iPhones for the past 6 years so I have run into the issue where iTunes cannot authorize a purchase. However I have done everything I can to reset my payment information and device and nothing works.

    I check the Apple server status and everything is green. However I still cannot make any purchase from the App Store. But, I can make any purchased from the iTunes store. Also, I have all restrictions off and I have updated my billing information and I have restarted the device multiple times. I have also logged in and out a dozen times from my iTunes account. I have literally done everything possible posted by support and nothing is working.

    Has anyone else experienced this that's upgrading to the new phone?
    --- Post Merged, Sep 17, 2016 ---
    I just did a test and I am able to purchase new apps from the App Store. But, I cannot make purchases through an existing app. I have tried multiple apps that I've had for years and I cannot make purchases through them. But I can download and purchase new apps from the App Store and I can purchase anything from the iTunes store.

    Does anyone have similar issues?
     
  2. lukeellis macrumors newbie

    Joined:
    May 3, 2015
    Location:
    Houston, TX
    #2
    Yes, same thing was happening to me last night. I'm assuming it's just because the iTunes/App Store servers were getting slammed because it seems to be much better this morning...not perfect, but better.
     

Share This Page