cannot receive mail

Discussion in 'Mac Apps and Mac App Store' started by syrose, Jul 9, 2006.

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  1. syrose, Jul 9, 2006

    syrose macrumors newbie

    Joined:
    Apr 18, 2006
    #1
    Because my mailbox is flooded with spam and pornographic advertisement,
    I downloaded and installed/run a trialware anti spam software.
    From that moment, I could not receive mail.
    Un-installing the offensive software did not help.
    “Go online” in “Mailbox” reverts immediately to “Go Offline”.
    Any idea please?
    I know too little about Mac that I must request step-by-step instructions.
    Ike
     
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  2. joeops57, Jul 9, 2006

    joeops57 macrumors member

    Joined:
    Jun 23, 2006
    Location:
    In a cardboard box outside McDonalds
    #2
    Multiple posts are frowned upon, but I'll bite. Try trashing your preferences. To do that, Open finder and map to ~/Library/Preferences/ and delete the com.apple.mail.plist file. From there restart your computer and see if that works.

    ~Joe
     
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  3. syrose, Jul 9, 2006

    syrose thread starter macrumors newbie

    Joined:
    Apr 18, 2006
    #3
    Thank you Joe for your prompt reply.
    I am sorry and apologise about the multiple posts, I probably
    have here another problem as I am told by some friends
    that they receive 3,4 copies of each e-mail I send them.
    Now to the burning issue. I followed your advice, deleted the “com.apple.mail.plist” and restarted the computer.
    The results are:
    (i) My e-mail address was changed from syrose@netvision.net.il to
    syrose@mac.com. I don't mind.
    (ii) This e-mail address does not accept/recognise my password!
    What am I to do?
    And please, please how do I retrieve/import my previously received and
    sent mail?
    Sorry to bother you.
    Ike
     
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