Cannot reset password

Discussion in 'Site and Forum Feedback' started by ron7624, Apr 20, 2014.

  1. ron7624 Contributor

    ron7624

    Joined:
    Oct 14, 2011
    Location:
    Houston, Texas area
    #1
    The password reset page requires your old password. It has been changed by someone other than me, so I can't provide that info.
    How do I do a password reset for my original account without that info?
    I used the reset button and received 1 reset e-mail that required my old password. Now when I try the reset link, the MacRumors site won't send me any more emails..
    My account was a year or 2 old and hate loosing my stuff.
    Thanks for any help, I tried finding this topic before going this far but couldn't find a thread pertaining to my problem. And, actually, I thought if it was a server problem, I wouldn't be able to create an account......
    My original account used my yahoo email address and with all the yahoo problems, I thought that may be related too...
    Can someone help me get back?
     
  2. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #2
    Send us your problem via the Contact Us link at the very bottom of the page and an administrator will assist you with sorting it out.
     
  3. ron7624 thread starter Contributor

    ron7624

    Joined:
    Oct 14, 2011
    Location:
    Houston, Texas area
    #3
    Thanks for your reply. I've submitted my problem to the contact us link at the bottom of the page.
    Regards,
     

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