Cannot Restore iPad- Find My iPhone On

Discussion in 'iPad Tips, Help and Troubleshooting' started by Juergens, Nov 25, 2013.

  1. Juergens macrumors newbie

    Joined:
    Nov 25, 2013
    #1
    My iPad is locked and the access codes I try don't work. I cannot restore from iCloud because it gives an error that I need to go to the settings on my iPad and turn off FindMyiPad. I can't since my passcode doesn't work! HELP!! Anyone have suggestions?
     
  2. herdnerfer macrumors 6502

    Joined:
    Feb 12, 2011
    Location:
    Saint louis, MO
    #2
    Restore in DFU mode. Don't know what it is? Google it.
     
  3. Night Spring macrumors G5

    Night Spring

    Joined:
    Jul 17, 2008
    #3
    Can you log in to iCloud.com from a computer? If you can, I believe you can turn Find My iPad off from there.
     
  4. Juergens thread starter macrumors newbie

    Joined:
    Nov 25, 2013
    #4
    We have removed the account from Find My iPad from our computer already, but it is still saying that we can't recover or restore until it is turned off in the iPad settings.

    ----------

    We are trying the DFU mode restore shortly... let you know how it goes!
     
  5. Night Spring macrumors G5

    Night Spring

    Joined:
    Jul 17, 2008
    #5
    Hmmmm. It says you were supposed to erase the device first before removing it.

    http://support.apple.com/kb/PH2702
    Scroll down to "Remove an iOS device you no longer have"

    I don't think DFU restore is going to work, as iOS 7 activation lock was designed specifically to prevent stolen devices from being reactivated under any circumstances.
     
  6. Gjwilly macrumors 68030

    Joined:
    May 1, 2011
    Location:
    SF Bay Area
    #6

    After restore it will definitely ask for his Apple ID again but I think it just might solve his access code problem.
     
  7. Night Spring macrumors G5

    Night Spring

    Joined:
    Jul 17, 2008
    #7
    Ah. True enough. Let's hope it works!
     

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