Cannot see printer's ink supply levels when plugged into AirPort Express

Discussion in 'Mac Accessories' started by maclover001, Dec 9, 2008.

  1. maclover001 macrumors 6502a

    maclover001

    Joined:
    Mar 25, 2008
    Location:
    Vancouver, Canada
    #1
    I just realized that when my printer is plugged into my AirPort, it does not let me see ink levels. Is there a workaround to this?

    Thanks
     

    Attached Files:

  2. emt1 macrumors 65816

    Joined:
    Jan 30, 2008
    Location:
    Wisconsin
    #2
    This is a limitation to using AirPort Express.
     
  3. Horst Guest

    Joined:
    Jan 10, 2006
    #3
    I'd try the Canon configuration utility, I don't get this info in the system prefs either, with a Canon USB printer, but the utility works.

    However, in many cases printer utilities don't work with network printers.
     
  4. maclover001 thread starter macrumors 6502a

    maclover001

    Joined:
    Mar 25, 2008
    Location:
    Vancouver, Canada
    #4
    Where can this be found?
     
  5. Horst Guest

    Joined:
    Jan 10, 2006
    #5
    I'm trying to translate this from my german OS:

    System preferences - printing etc - double-click the printer icon in the listing on the left - click utility instead of supply levels .
    Choose your printer and go to the drop-down menu.
     
  6. gsahli macrumors 6502a

    gsahli

    Joined:
    Jun 1, 2007
    Location:
    Chicago
    #6
    To back up what emt1 said:

    "Products Affected

    AirPort Extreme Base Station, AirPort Express Base Station, Time Capsule
    Resolution

    Note: AirPort Base Station and Time Capsule printer sharing is for printing only, not for printer utilities or other special features that may require a direct proprietary connection."

    http://support.apple.com/kb/TS1253
     
  7. Horst Guest

    Joined:
    Jan 10, 2006
    #7
    Doesn't hurt to try, though ;) .

    Epson Utility isn't supposed to work in a wireless network at all, but does work in combination with my EpsonNet print server.
     
  8. maclover001 thread starter macrumors 6502a

    maclover001

    Joined:
    Mar 25, 2008
    Location:
    Vancouver, Canada
    #8
    "Utillity" is grayed out :(

    I guess I have to bring the computer downstairs to check supply levels.
     
  9. spaceballl macrumors 68030

    spaceballl

    Joined:
    Nov 2, 2003
    Location:
    San Francisco, CA
    #9
    Is this fixed now that there have been a bunch of software updates since the original post?
     
  10. gsahli macrumors 6502a

    gsahli

    Joined:
    Jun 1, 2007
    Location:
    Chicago
    #10
    No change - this is because the Ext/Express use proprietary software to enable USB printers with USB-only drivers to be used over the network. Apple doesn't want to be responsible for figuring out how other software (other than printing via USB driver) needs to connect to the device on the Ext/Express.
     

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