Cannot send mail anymore, ideas?

Discussion in 'Mac Basics and Help' started by Diatribe, Oct 28, 2006.

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  1. Diatribe, Oct 28, 2006

    Diatribe macrumors 601

    Diatribe

    Joined:
    Jan 8, 2004
    Location:
    Back in the motherland
    #1
    Just got back from Germany, where I could send mails fine, to Mexico where I could send mails fine in the past but not anymore.

    Every account now tells me it can't send mail from this server. Getting mails is fine as is everything else internet related.

    - Checked account settings
    - Accounts over webmail work
    - Accounts over different networks work as they did in Germany over my network

    My guess is it's either a change in the network here in Mexico or the ISP has changed something, the first I'll be able to check out in an hour or so the other I don't know.

    Any other ideas why this isn't working?
     
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  2. emptyCup, Oct 28, 2006

    emptyCup macrumors 65816

    emptyCup

    Joined:
    Jan 5, 2005
    #2
    When you say that you checked the account settings I assume you mean that you checked to make sure that they match the information given you by your new Mexican ISP. Is that true?
     
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  3. Diatribe, Oct 28, 2006

    Diatribe thread starter macrumors 601

    Diatribe

    Joined:
    Jan 8, 2004
    Location:
    Back in the motherland
    #3
    Well, the thing is that there has been no change in ISP and it has worked with the same equipment and the same ISP like 4 weeks ago. Now it doesn't anymore and the only thing that really made sense is the changes in the router but the router has been untouched. So maybe the ISP made some changes without telling? I'll setup the router from scratch just to make sure though.
     
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  4. mad jew, Oct 28, 2006

    mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #4
    Yeah, and recheck the SMTP Server settings with the ISP and your email client. :)
     
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  5. CanadaRAM, Oct 28, 2006

    CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #5
    Could be the ISP changed SMTP server names while you were gone, could be they have implemented additional security, could be they are disallowing SMTP connections from outside their network (such as, using a Cable or DSL connection from one company, and trying to send mail on a different company's mailserver.)
     
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  6. yojitani, Oct 28, 2006

    yojitani macrumors 68000

    yojitani

    Joined:
    Apr 28, 2005
    Location:
    An octopus's garden
    #6

    True. Also, play around with SSL settings (on/off) and the authentication settings.

    I'm hearing that you were in Germany where everything was working fine, you arrive back in Mexico, internet is ok but the outgoing mail is coming back with that message to 'try a different server.' Right? I want to get that clear to understand what's going on.

    If you are using mail, I find that if I try to send the message that wouldn't go out, it will never work and clog up my system. I click the button that says 'edit this message,' copy, create a new mail, paste, send..

    By chance, do you have a gmail account you could test it out on? I use gmail as my main outgoing message server because it is quite stable and not so temperamental. If you want gmail, PM me.
     
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  7. the Western zoo, Oct 29, 2006

    the Western zoo macrumors 6502

    the Western zoo

    Joined:
    May 16, 2006
    Location:
    Aarhus C, Denmark
    #7
    My network resently blocked out port 25 - the regular SMTP port and suddenly I found me self being unable to send email but the solution was to use my ISP's SMTP server instead of my "email provider's"... Maybe it's the same for you!?
    Also using SSL will also work if your "email provider" support SSL because SSL runs through port 465!
     
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