Cannot set up Apple Pay

Discussion in 'Apple Watch' started by MultiFinder17, May 14, 2015.

  1. MultiFinder17 macrumors 68000

    MultiFinder17

    Joined:
    Jan 8, 2008
    Location:
    Tampa, Florida
    #1
    I am trying to set up Apple Pay on my new watch, and it won't let me start. In the Apple Watch app, the setting that should be labeled "Passbook & Apple Pay" simply says "Passbook" and gives no options for adding anything related to it. Any ideas?
     

    Attached Files:

  2. FanGirl77 macrumors member

    FanGirl77

    Joined:
    Sep 17, 2014
    Location:
    Alpharetta, GA
    #2
    Outside of the Watch app can you access the Passbook icon and if so do you currently have items set up in that
     
  3. MultiFinder17 thread starter macrumors 68000

    MultiFinder17

    Joined:
    Jan 8, 2008
    Location:
    Tampa, Florida
    #3
    No, I have an iPhone 5. According to Apple though, it should work just fine to set up through an iPhone 5, even though the phone can't use Apple Pay itself.
     
  4. mynameisjosh macrumors regular

    mynameisjosh

    Joined:
    Apr 21, 2015
    Location:
    Palm Coast, FL
    #4
    When you go into the Passbook part of the watch app, what options are you presented with? Can you post a screenshot of that?
     
  5. MultiFinder17 thread starter macrumors 68000

    MultiFinder17

    Joined:
    Jan 8, 2008
    Location:
    Tampa, Florida
    #5
    Not a whole lot :\

    Tapping on Custom just lets me toggle alerts on and off.
     

    Attached Files:

  6. Happy Snowman macrumors newbie

    Happy Snowman

    Joined:
    May 14, 2015
    #6
    It's because you have an iPhone 5. You have to enter your Apple Pay info in a rather roundabout way...

    I think there's a guide on Apple's website. If I weren't on my iPad, I'd attach a link (sorry).
     
  7. MultiFinder17 thread starter macrumors 68000

    MultiFinder17

    Joined:
    Jan 8, 2008
    Location:
    Tampa, Florida
    #7
    According to Apple and every other site I have found, I should be able to open the Apple Watch app, scroll down to "Passbook & Apple Pay" and go from there. Unfortunately, that option is not there.
     
  8. MichaelWR90 macrumors member

    Joined:
    Sep 12, 2014
    #8
    This is just a shot in the dark, but, what version is your Apple Watch? I know we're all on 1.0, but is there a chance you're on a Beta build still?
     
  9. April Knight Suspended

    Joined:
    Jul 24, 2011
    Location:
    Olympia, WA
    #9
    Do you have a passcode on your Apple Watch and Wrist Detection turned on? Signed into iCloud (same account) on both devices?
     
  10. eoblaed macrumors 65816

    eoblaed

    Joined:
    Apr 21, 2010
    #10
    According to this site:

    http://www.imore.com/how-set-default-card-apple-pay-apple-watch

    There's a second step. You open the Apple Watch app on your phone, then you select the 'My Watch' icon on the bottom row of icons, then you go to Passbook & Apple Pay.

    Perhaps you're missing that second step?
     
  11. April Knight Suspended

    Joined:
    Jul 24, 2011
    Location:
    Olympia, WA
    #11
    The screenshot OP posted clearly shows he is looking at the "My Watch" section of the Apple Watch app.
     
  12. melman101 macrumors 68030

    Joined:
    Sep 3, 2009
    #12
    I second this suggestion.
     
  13. MultiFinder17 thread starter macrumors 68000

    MultiFinder17

    Joined:
    Jan 8, 2008
    Location:
    Tampa, Florida
    #13
    Yup, yup, and yup :\
     
  14. Joelinnh macrumors newbie

    Joined:
    Apr 23, 2015
  15. MultiFinder17 thread starter macrumors 68000

    MultiFinder17

    Joined:
    Jan 8, 2008
    Location:
    Tampa, Florida
    #15
    When I do, it just gives me a toggle switch for alerts and no way to set up Apple Pay.
     
  16. eoblaed macrumors 65816

    eoblaed

    Joined:
    Apr 21, 2010
    #16
    I don't even have my watch yet (June delivery), and my Apple Watch app also shows the 'My Watch' icon in orange when I launch my app. As far as I can tell, the color of that icon doesn't mean a thing ... it's just there to get your attention.

    And the screenshots from the website do not make it clear if 'My Watch' on the top of the screen is there before actually selecting My Watch or not. I just don't have the information at my disposal.

    So, I can't tell from the screenshot that the 'My Watch' icon has been actively selected.
     
  17. melman101 macrumors 68030

    Joined:
    Sep 3, 2009
    #17
    It is selected.

    ----

    Maybe your watch is defective? Take it to the Apple Store.
     
  18. bcrf63 macrumors newbie

    Joined:
    May 14, 2015
    #18
    Set Region to US

    In the Apple Watch app -> My Watch -> General -> Language & Region -> Region Format -> make sure this is set to United States.

    Only then will Passbook give you the option for Apple Pay. The other regions will have to wait until Apple Pay officially supported for your region.
     
  19. MultiFinder17 thread starter macrumors 68000

    MultiFinder17

    Joined:
    Jan 8, 2008
    Location:
    Tampa, Florida
    #19
    Hot damn, that was it! I'd set it to Ireland on my phone on a trip there months ago and forgotten it; it must have synced over to my watch when I set it up!

    Many, many thanks; it's working fine now!
     
  20. April Knight Suspended

    Joined:
    Jul 24, 2011
    Location:
    Olympia, WA
    #20
    ... The top of the screen he is on says "My Watch."
     
  21. eoblaed macrumors 65816

    eoblaed

    Joined:
    Apr 21, 2010
    #21
    Yup. My second paragraph covered that. In any event, the problem has been resolved. :)
     
  22. Funnone macrumors regular

    Joined:
    Apr 17, 2010
    Location:
    Toledo,Ohio
    #22
    Make sure you're logged into your iCloud on your iPhone 5 in settings and that's the card you will use
     

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