Carrier Cannot sign up to EE with Apple Sim

Discussion in 'iPad' started by riko, Nov 4, 2014.

  1. riko macrumors regular

    Feb 25, 2006
    Glasgow area, Scotland

    When I first got my iPad Air 2 I put the apple sim in and had a look at the plans on offer from EE but didn't subscribe. Tonight I wanted to sign up but I keep getting the attached error. Has anyone seen this or know how to fix it?


    Attached Files:

  2. daijholt macrumors 65816


    Jun 14, 2013
    Wales, UK
    The msisdn is something that comes from the network itself, so it could be an error on EE's side. When did this happen? I left work in Cardiff City centre 30 minutes ago and despite picking up 4G, my cellular data wouldn't load anything. This has happened a few times in the last week, so it could be network issues.
  3. scaredpoet macrumors 604


    Apr 6, 2007
    Wifi is on. Try turning off Wifi, and then try signing on again.

    For quite a few carriers, the sign-up process has to be accessed over the cellular network, and doesn't work if you're connected to WiFi.
  4. schmidt65 macrumors 6502

    Jun 23, 2010
    You might find that it's related to EE today - they've had network problems all day

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