Carrier Cannot sign up to EE with Apple Sim

Discussion in 'iPad' started by riko, Nov 4, 2014.

  1. riko macrumors regular

    Joined:
    Feb 25, 2006
    Location:
    Glasgow area, Scotland
    #1
    Hi

    When I first got my iPad Air 2 I put the apple sim in and had a look at the plans on offer from EE but didn't subscribe. Tonight I wanted to sign up but I keep getting the attached error. Has anyone seen this or know how to fix it?

    Thanks
     

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  2. daijholt macrumors 65816

    daijholt

    Joined:
    Jun 14, 2013
    Location:
    Wales, UK
    #2
    The msisdn is something that comes from the network itself, so it could be an error on EE's side. When did this happen? I left work in Cardiff City centre 30 minutes ago and despite picking up 4G, my cellular data wouldn't load anything. This has happened a few times in the last week, so it could be network issues.
     
  3. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #3
    Wifi is on. Try turning off Wifi, and then try signing on again.

    For quite a few carriers, the sign-up process has to be accessed over the cellular network, and doesn't work if you're connected to WiFi.
     
  4. schmidt65 macrumors 6502

    Joined:
    Jun 23, 2010
    #4
    You might find that it's related to EE today - they've had network problems all day
     

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