Cannot update apps unless old apple ID is used

Discussion in 'Mac Apps and Mac App Store' started by Discoblue, Jun 21, 2012.

  1. Discoblue macrumors newbie

    Jun 21, 2012
    A friend purchased a new iMac and did not have an apple ID, so when iPhoto asked for an update, I entered in my apple ID and password. If he tries to update it now on his new apple ID, he cannot, and Lion gives as "error" message. How do I untether my apple ID from his programs. He is able to use his own ID to get new apps, but not to update ones that I previously updated. I did not purchase any apps, but just ran the updates for him on the iPhoto, already on the iMac.

  2. Porco macrumors 68030


    Mar 28, 2005
    When you get a new mac now, I think Apple ties the pre-installed iLife apps to an Apple ID. I think you have basically told Apple that your friend's install of iPhoto is yours. You should have got him to create his Apple ID before tying his copies to the Mac App Store, rather than using your ID.

    If I recall correctly it does explain all this to you when you do it, but it'd be easy to click through if you were in the mindset of 'whatever, I just want to update...' because it's an unusual thing.

    The short answer is: call Apple. Explain to them (or have your friend explain) you didn't realise that iPhoto (and any other apps with this problem, I think it might also affect Garageband for example) would be tied to your account in this way, they might be able to re-set it.
  3. netslacker macrumors 6502

    Jan 21, 2008
    At first login to the Mac App Store on a new Mac the App Store asks you to accept the three apps as yours for that ID. It sounds as though you accepted his apps on your Apple ID, leaving him without ownership of the apps. Since you now technically own the apps your friend would have to repurchase them or, as suggested, you can call Apple Support and plead your case and see if they will reassign the apps.

    There are three that you would have accepted: iPhoto, iMovie and GarageBand.

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