Cannot update iPhone 4 to ios 5 from my mac

Discussion in 'iOS 5 and earlier' started by phaqu22, Oct 31, 2011.

  1. phaqu22 macrumors newbie

    May 11, 2010
    I keep getting an error that the server can't be contacted or is unavailable! Is there something wrong with my mac on OS 10.6.8 or what? The iPhone is a Verizon 4 on 4.2.6.:(
  2. NJFP macrumors 6502

    Feb 18, 2009
    Have you upgraded iTunes to 10.5? Gotta have the latest iTunes first. And you're gonna need Lion for the iCloud to work.
  3. yanki01 macrumors 68040


    Feb 28, 2009
    yup, check if you have iTunes 10.5. if you currently do, restart your Mac.
  4. phaqu22 thread starter macrumors newbie

    May 11, 2010
    I am current on 10.5 and have restarted everything.


    Got it! I found this on the Apple forum from tony acos and it worked:

    solved doing this :

    On Mac:
    * Open Finder
    * Hold down COMMAND + SHIFT keys and press 'G'
    * Enter "/private/etc/" in the field and press "Go"
    * Find "hosts" file in the directory
    * Drag the file to your desktop
    * Open it in text editor
    * Remove the line that has entirely or put a # at the beginning of it to comment it out
    * Save the file
    * Drag it back to the /private/etc/ folder.
    * You'd need to enter your username and password to authenticate the move then restart itunes and it should work

    On Windows:

    * Locate the hosts file in one of the following directories:
    Windows 95/98/Me c:\windows\hosts
    Windows NT/2000/XP Pro c:\winnt\system32\drivers\etc\hosts
    Windows XP, Vista, 7 c:\windows\system32\drivers\etc\hosts
    * Right click and click on "Open With..." and then click on "Notepad" on the list.
    * Remove the line that has completely and save the file.

    This should work fine but you will lose all music, photos, videos and books

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