Resolved Cannot update iTunes...

Discussion in 'macOS Mojave (10.14)' started by RayBir, Mar 15, 2019 at 12:10 AM.

  1. RayBir macrumors newbie

    RayBir

    Joined:
    Thursday
    Location:
    Sweden
    #1
    Hi, i'm totally new here, did a search, even on the internet - found no solutions that work:

    I have Mojave 10.14.3 and am trying to get iTunes to work connecting to my iPad (ver 12.1.4) vi WiFi or direct via cable.

    I get the message that i need to download an update etc.
    But tells me the software update is not available on the server !?
    (I have included a screen shot)

    I had no problems before updating Mojave.

    Now i cannot use iTunes at all to connect to my iPad.

    I even tried to adjust the "hosts" file as suggested somewhere - no luck.
    I even tried downloading Xcode - no luck.

    Mojave is updated to the full as is my iPad.

    Any help please?

    1043816040.png
     
  2. cruisin macrumors 6502a

    cruisin

    Joined:
    Apr 1, 2014
    Location:
    Canada
    #2
    I have a similar message for my phone but it only shows up every few connections to iTunes and it never affects the connection.

    Is it a cellular iPad? It could be related to carrier updates.

    This says you can also try a different cable: https://discussions.apple.com/thread/8464414
     
  3. RayBir thread starter macrumors newbie

    RayBir

    Joined:
    Thursday
    Location:
    Sweden
    #3
    Thank you very much!
    That thing with the cable seems to be the trouble.
    As i don't have another cable, i connected the USB end to a "USB Hub" i have - and hej presto, it worked!

    There might be a problem with the cable i have, so will check that out at a later date. Untill then, i'm gonna upload all i can to my iPad while i can :)

    Consider my issue solved :cool: and many thanks for the help.
     
  4. RayBir, Mar 15, 2019 at 6:32 PM
    Last edited: Mar 15, 2019 at 6:38 PM

    RayBir thread starter macrumors newbie

    RayBir

    Joined:
    Thursday
    Location:
    Sweden
    #4
    Well, i thought that my issue was 100% solved, but it isnt quite! Everything works just fine "with" the cable connected, however, i cannot sync via WiFi? Which i thought was the whole point?
    I start iTunes on my computer, but it dosn't see my iPad - when i connect the cable however, it recognises my iPad straight away.
    So this means i have to connect via cable "everytime"! Annoying, to say the least.

    Ignore this post, my bad!
    I had to tell iTunes as well - grr - i am so silly.
     
  5. cruisin macrumors 6502a

    cruisin

    Joined:
    Apr 1, 2014
    Location:
    Canada
  6. RayBir thread starter macrumors newbie

    RayBir

    Joined:
    Thursday
    Location:
    Sweden
    #6
    I couldn't have done it without "your" help - so many thanks :)
    Everything is now working as it should.
     

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