cannot use itunes for my iphone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by sambo1, Mar 16, 2009.

  1. sambo1 macrumors newbie

    Mar 6, 2009
    When I connect the Iphone to my macbook, i tune will open then i get this message.

    - (This iphone is already activated. you may disconnect this i phone now.)

    When I press oky iphone will disappear form devices in ituns.:confused:

    I uninstalled and installed itunes again but keeps on having the same problem.

    I feel hapless since I cant use itunes :(

    Can some one help pls
  2. Moi un Mouton macrumors 68000

    Mar 18, 2008
    Bracknell UK
    I believe this is a Mac only problem that quite a few people had lately.

    Various things to try:
    - upgrade iTunes to 8.1
    - try it on a Windows PC if you have one available

    If they don't work, what I'd do is this: reinstall the firmware from DFU mode, then activate in iTunes, then either restore contacts etc from backup or just by transferring them all across again. Bit of a pain but not as much of a pain as not being able to sync.

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