Cannot watch rented films

Discussion in 'Apple TV and Home Theater' started by keithjdean, Nov 10, 2015.

  1. keithjdean macrumors newbie

    Joined:
    Nov 10, 2015
    #1
    I bought the Apple TV 4. Now I am not able to watch rented films( rented on ITunes ) The film momentarily starts ( spinning ball,black screen ) and then the screen reverts back to the main menu. Have tried it on my mac and also on the PC. Nothing works. I can watch purchased films OK. I rang apple and they are sending me a USB C cable to connect the Apple TV to the PC and then reset it. I hope this will work. Otherwise I will be demanding money back. I had Apple TV 3 and never had a problem.
     
  2. matrix07 macrumors 68040

    matrix07

    Joined:
    Jun 24, 2010
    #2
    Hmm..

    Not sure why rented movie is different than purchased one. Such a strange case.
     

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