Canon 40D and 430ex II Flash issue

Discussion in 'Digital Photography' started by romanaz, Mar 27, 2010.

  1. romanaz macrumors regular

    romanaz

    Joined:
    Aug 24, 2008
    Location:
    NJ
    #1
    I've googled and searched for the past hour and I can't find anyone with a similar issue to mine.

    So just a few days ago, my 430ex II decided that it would stop letting me go into the menu on my 40D and change flash settings. I'm now getting the error message "this menu cannot be displayed. Incompatible flash or flashes power is turned off."

    Now, I know I can't access and change all of it via the menu, but I'm curious as to why it now won't let me? Does anyone else have or had this issue? Would it be dirty connections? I don't think so, since it still fires the flash no problem.
     
  2. AlaskaMoose macrumors 65816

    Joined:
    Apr 26, 2008
    Location:
    Alaska
    #2
    Have you tried accessing the menu with both the camera and the flash turned ON?

    If not possible, maybe you can turn the flash and camera off, remove the flash, and then access the menu.

    Finally, flash and camera off, remove the flash from the camera, remove the flash's batteries, wait a few minutes, replace the batteries with new ones, mount the flash on the camera, turn both the camera and flash ON, and see if you can access the menu.
     
  3. Nostromo macrumors 65816

    Nostromo

    Joined:
    Dec 26, 2009
    Location:
    Deep Space
    #3
    Have you tried to reset the camera?

    I did that once after a battery died and disturbed my camera's software.

    Forgot how I did it. Google it, or call Canon service.
     
  4. romanaz thread starter macrumors regular

    romanaz

    Joined:
    Aug 24, 2008
    Location:
    NJ
    #4
    I can give that a shot. For the other poster, I tried mostly all of that, its wierd as hell.
     
  5. AlaskaMoose macrumors 65816

    Joined:
    Apr 26, 2008
    Location:
    Alaska
    #5
    To reset the camera you have to remove the main battery as well as the memory battery (a small one that looks like a coin). Does you camera have one of these? My 40D does, I believe.
     

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