Canon DR-2010M imageFormula no longer supported with Mavericks

Discussion in 'OS X Mavericks (10.9)' started by LagaV, Oct 30, 2013.

  1. LagaV macrumors newbie

    Joined:
    Oct 16, 2008
    #1
    All:

    Please be advised, that the Canon imageFormula DR-2010M is currently not supported and not functional with OS X Mavericks.

    After upgrading OSX to Mavericks the DR-2010M is no longer detected when switched on.

    Launching CaptureOnTouch software manually and requesting scan via the app provides a dialog box with

    " Error - Cannot use driver "

    Canon website Canon Driver Download Page provides no software for 10.9. Reinstalling 10.8 software didn't help.

    I'm currently waiting on a reply from Canon.

    Any other ideas / thoughts on how to fix this problem?

    LagaV
     
  2. LagaV thread starter macrumors newbie

    Joined:
    Oct 16, 2008
    #2
    I received a reply from Canon (Germany). They currently can't tell if and possibly when there will be a driver update.

    To there knowledge (and testing) current drivers and applications are fully functional with OSX Mavericks.

    So I'm trying to under stand if this is only a problem with my system or if the driver is really broken.

    Anybody else with a similar problem?

    LagaV
     
  3. habitullence macrumors member

    Joined:
    Sep 13, 2013
    #3
    Just ran into the exact same problem. Anyone found a fix?
     
  4. ppolson macrumors newbie

    Joined:
    Jul 30, 2014
    #4
    Cannon DR2010M drivers

    I paid a lot of money for this scanner because it was "MAC friendly" and would like to use it for more than a duple of years!! I am waiting and watching as well. My cannon does not work with Maveric and I get the same error ..."cannot load driver"
     
  5. murrayE macrumors member

    Joined:
    May 4, 2011
    #5
    CaptureOnTouch DR-2010M works with Mavericks

    CaptureOnTouch DR-2010M (version 1.3.1.0722) works just fine for me with OS X Mavericks (10.9.5).

    In particular, it automatically open as soon as I power on the scanner.
     
  6. irishsgd macrumors newbie

    Joined:
    Oct 23, 2014
    Location:
    California
    #6
    Same problem and concern; different Scanner DR-C125

    Version 1.5.13.0710 works to scan TIFF but not PDF.
    Ironically, Adobe Acrobat PRO can "Create PDF" from scanner.
     
  7. irishsgd macrumors newbie

    Joined:
    Oct 23, 2014
    Location:
    California
    #7
    Update DR-C125

    Software is functioning properly in Mavericks. I remembered that I had also recently moved the destination file for scans. Once I updated scanner setting to the proper "Save in folder" address, full functionality returned. My bad.
     
  8. murrayE macrumors member

    Joined:
    May 4, 2011
    #8
    Canon seems to have software for Yosemite

    At the Canon European site, I found CaptureOnTouch for Mac (ver. 1.4) for the ImageFormula DR-2010M that claims it's compatible not only with Mavericks, but also Yosemite! See:

    http://software.canon-europe.com/products/0010797.asp

    I looked inside the downloaded installer package (with Pacifist) and found some files dates 30 September 2014.

    As I'm still running Mavericks, I am not yet verify that this works, as claimed, with Yosemite.
     
  9. murrayE macrumors member

    Joined:
    May 4, 2011
    #9
    In fact, the version of CaptureOnTouch from the Canon European site works not only with Yosemite, but with El Capitan as well!
     

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