Canon MF Toolbox fails to detect network scanner

Discussion in 'Mac Accessories' started by mcfx, Sep 19, 2013.

  1. mcfx macrumors member

    Joined:
    Jul 14, 2013
    Location:
    US
    #1
    My Canon D480 MFC fails to be detected by the Canon MF Toolbox software.
    I got the latest software version from the Canon website - Bonjour protocol doesn't list the scanner and using the IP address doesn't work either.

    The MFC is turned on and the set for network scanning. It works fine on Windows though.

    Anyone else having problems like this?

    I'm using MTL.
     
  2. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #2
    Have you installed the Canon scanner drivers from the Canon website?
     
  3. mcfx, Sep 20, 2013
    Last edited: Sep 20, 2013

    mcfx thread starter macrumors member

    Joined:
    Jul 14, 2013
    Location:
    US
    #3
    I can only see ScanGear for Mac, Fax Driver & Utilities for Mac and UFR II Printer Driver for Mac.
    I have installed everything except the Fax Driver & Utilities package (don't need the fax).

    Turns out the D480 MFC does not support network scanning on Mac. This is the email I got from Canon tech support:

     

Share This Page