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mrschmitt

macrumors newbie
Original poster
May 18, 2011
6
0
I was using my Canon MP490 with my old iMac with no problems. I just recently bought a brand new iMac and now my printer will not scan. Every time I try to scan, I get the following error message below. Notice how the MP490 is in the list of supported printers. I downloaded a driver update for the printer through Apple's software update and also downloaded and installed all of the new software that I could find on Canons website.
Any help would be greatly appreciated
Thanks
Matt
 

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MisterMe

macrumors G4
Jul 17, 2002
10,709
69
USA
You don't need just any ole Canon software. You need to download and install Canon software for the Canon MP490.
 
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