Canon MP490 no longer scans with new iMac

Discussion in 'Mac Accessories' started by mrschmitt, Jul 15, 2011.

  1. mrschmitt macrumors newbie

    May 18, 2011
    I was using my Canon MP490 with my old iMac with no problems. I just recently bought a brand new iMac and now my printer will not scan. Every time I try to scan, I get the following error message below. Notice how the MP490 is in the list of supported printers. I downloaded a driver update for the printer through Apple's software update and also downloaded and installed all of the new software that I could find on Canons website.
    Any help would be greatly appreciated

    Attached Files:

  2. MisterMe macrumors G4


    Jul 17, 2002
    You don't need just any ole Canon software. You need to download and install Canon software for the Canon MP490.

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