Canon mp810 - leopard issues

Discussion in 'Mac Accessories' started by ericthered, Nov 2, 2007.

  1. ericthered macrumors member

    Jan 31, 2007
    no where
    Unfortunately Canon does not have compatable drivers yet for this device. Prints OK but will not scan.

    The canon page says to use imagecapture as they don't have updated drivers but this just hangs (ie becomes non-responsive)

    Any suggestions?
  2. ericthered thread starter macrumors member

    Jan 31, 2007
    no where
    I received this response from Canon:

    "Thank you for writing to us. We value you as a Canon customer and
    appreciate the opportunity to assist you. We regret the scanning
    issues experienced with your PIXMA MP810.

    The pre-installed drivers included in Leopard can be used for printing
    from Leopard.
    Note that Easy-PhotoPrint will not work with the pre-installed drivers
    although there is no problem with Easy-PhotoPrint EX. Therefore,
    upgraded versions of the software and printer drivers will be released
    and recommended.
    Limitations with current MP Navigator (v.2x / 3x) / MP Navigator EX on
    Mac OS X 10.5 will prevent scanning into these applications. It is
    recommended to use ImageCapture or other TWAIN compliant application for
    scanning. Additional information will be available as it is received
    and will be posted along with all updates on Canons website at

    I apologize for the inconvenience. Please let us know if we can be of
    any further assistance with your PIXMA MP810."

    At least they know it an issue - hope they fix it because image capture and photoshop both cause the scanner to freak out and freeze.

    If anyone knows of a temp solution, please let me know.
  3. macdaddytexas macrumors newbie

    Nov 12, 2007

    Glad to see I am not the only one. I bought the printer at an Apple store thinking (wrongly) that drivers/software would be a priority for Apple and their third party peripherals. Guess not.

    A temporary solution that I am using is to install the printer in Windows under Parallels and use it there. Once I scan documents, it's as easy as dragging the document over to the Mac. Yes the Windows folks still own us, but at least Parallels is working very well for this and other similar issues.

    Hope this helps.

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