canon utility not functioning

Discussion in 'Digital Photography' started by dvoros, Nov 23, 2016.

  1. dvoros macrumors 6502

    Joined:
    Sep 1, 2010
    #1
    Canon's EOS utility software does not work with Mac OS X Sierra. I can no longer download my photos from my camera. I understand that this has been a major problem between these two companies. Its horrible that they can't work together.
     
  2. mofunk macrumors 68000

    mofunk

    Joined:
    Aug 26, 2009
    Location:
    Americas
    #2
    Which Canon camera do you own?

    Maybe you need to update or wait for the update?
     
  3. JohnDS macrumors 65816

    Joined:
    Oct 25, 2015
    #3
    Try updating Sierra. I am told the latest update has fixed this.

    Also, do you have version 2.14.20a of EOS Utility installed? (Since you can't run it - you can look at /Applications/Canon Utilities/EOS Utility/EU2/EOS Utility 2.app in Finder and it should have the version info.)



    If not, download the package from https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/dslr/e os-70d(choose El Capitan or Yosemite since they have nothing released officially for Sierra yet :- / )
     
  4. MCAsan macrumors 601

    MCAsan

    Joined:
    Jul 9, 2012
    Location:
    Atlanta
    #4
    cant you remove an SD or CF card and put into a read attached to a USB port?
     
  5. dvoros thread starter macrumors 6502

    Joined:
    Sep 1, 2010
    #5
    I am running the latest Sierra update. Still does not work with Canon Utility.
     

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