Canoscan LiDE 500f

[Koll]

Hi

I've got a Canoscan LiDE 500f scanner and I've installed Lion. Come to use it and I get a message saying "You can't open the application Canoscan Toolbox X because PowerPC applications are no longer supported."

Does this mean I've got to buy a new scanner? Can't find any drivers for this scanner, which I bought from Apple, for Lion.

Wished I hadn't installed Lion. Not impressed and it does nothing for me, but that's another matter!

TIA

 

[robgendreau]

You are mixing up hardware and software.

That scanner has drivers available for Snow Leopard, and there's a chance they'll work in ML. You should give it a try.

The other question is about software; you'll need to buy new software to do whatever it is that Toolbox X does. Not knowing anything about that product, it's hard to recommend an alternative. But guessing that it's a product supplied as a freebie with your scanner, there's probably tons of stuff for Lion or ML that would do.

 

[Koll]

After a bit of searching I found posts by people having the same problem. Someone had found a solution and I've just copied what they did, and it has worked.

Thanks

 

[MacScrub]

After a bit of searching I found posts by people having the same problem. Someone had found a solution and I've just copied what they did, and it has worked.

Thanks

I am having the same issue. Do you mind posting what the fix was, or linking me to the fix? Thanks!

 

[bernardcollin]

same problem...

Happy for you that you found the solution... could be nice for others to let us know where you found it...