Can't Activiate my new iphone 5S (SIM IS NOT VAILD)

Discussion in 'iPhone Tips, Help and Troubleshooting' started by halta001, Jun 25, 2014.

  1. halta001, Jun 25, 2014
    Last edited: Jun 25, 2014

    halta001 macrumors newbie

    Jun 25, 2014

    I have recently purchased a new iPhone 5s from a Company here in UAE ! and sent the iphone new as it's to as a gift outside the UAE ! when they tried to activate their iphone for the first time ! it gives them the error that SIM is not valid !

    I contacted the company they said they can't do anything about it ! and Honestly they hardly understood the problem !

    Is there anyway to activate the iphone without bringing it back to UAE ? and if I find an SIM card for the same carrier there will it help to activate the iphone ?

    or is there anyway that can bypass it without affecting the originality of the iphone ?


  2. AppleFanatic10 macrumors 68030


    Nov 2, 2010
    Hawthorne, CA
    If the iPhone 5S you bought isn't unlocked then there's nothing you can do. Call the company again and ask them if they can unlock the phone for you.

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