Can't add videos in iTunes

[SlovakApple]

Hello!

Hope this is the right forum for my question. As stated in the thread name, I have problems to add vidoes to iTunes. I converted them to .m4v format using Handbrake. Then I choose "Add file to Library" in iTunes but nothing happens after that. I tried to google an answer or find it here on the forums but nothing what could help me (maybe I am too dumb). Anyway, thanks for an answer in advance!

Regards
Michael

 

[spinnerlys]

Do you know what codec the .mp4 uses? Can you open the .mp4 in QuickTime and press CMD+I to se what codecs for audio and video is used?

What format and codec is used on the source files, before you transcoded them to .mp4 files?

 

[SlovakApple]

Hi!

Thanks for the really fast response. I have no idea as I have used the predefined parameters "iPod/iPhone" in Handbrake. I am using Windows (what a shame ), could you post the windows alternative to CMD+I? The source format of the vidoes was .wmv.

EDIT: I tried to run the videos in Quicktime but it says that Quicktime does not understand the file.
EDIT2:Sorry, it is .m4v, not .mp4...my mistake

 

[spinnerlys]

If you have QuickTime for Windows, open the .mp4 in there and press CTRL+I to open the Movie Inspector and tell us what it says there, including the codecs used. Maybe you can take a screenshot and attach it to your next post via Additional Options > Attach Files.

 

[SlovakApple]

As I have written in the EDIT, Quicktime cannot open the video, although I used the "iPod/iPhone" params in Handbrake. It says the following: