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HPad

macrumors member
Original poster
Sep 21, 2019
67
118
Any idea what is going on? I thought I'd do a clean slate by restoring a loading my backup due to a few various bugs.

Well... I couldnt backup to my iPhone either to my Mac OR PC. I got the error in the screenshot. I have PLENTY of storage on both machines.

Here's the issue. I have an iCloud backup, So I went ahead and restored my iPhone to fresh clean slate. Didn't load the iCloud backup. Guess what a clean fresh iPhone not even logged into my iCloud account, still CANNOT be backed up in iTunes. Any idea whats going on? I'm guessing hardware issue?
 

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MacNut

macrumors Core
Jan 4, 2002
22,998
9,976
CT
Stupid question but did you log back in to iCloud? Will it let you type your password in?
 

HPad

macrumors member
Original poster
Sep 21, 2019
67
118
Stupid question but did you log back in to iCloud? Will it let you type your password in?


Yeah I can login to iCloud just fine and load my backup, even though my iCloud storage is all messed up. Shows my backup is only 10GB when it downloaded over 90GB lol. 63GB alone is photos and videos but iCloud shows me only using 10GB
 

HPad

macrumors member
Original poster
Sep 21, 2019
67
118
When is the last time you did a backup to iTunes.

A month ago and it worked just fine, Can backup other devices in iTunes without issues.

I think the issue is in my icloud backup causing it. But there is NO where to look for fixing it. Phone is useless to me if I have to have an empty phone lol.
 

HPad

macrumors member
Original poster
Sep 21, 2019
67
118
Do you have an older backup you can try?

Nope :(.

But so far I'm sure its to due with an issue with my current backup which is a pain. But which is odd. Any issues shouldnt transfer over when using an iCloud backup.

Currently transfering just photos and videos and see if that backs up.

Weird part is backup does actually occur and generally backsup 10-15GB before failing.
 

Minorite

macrumors 6502a
May 8, 2018
521
123
Poland
Seems more like permission issue imo. Do you have any VPN/ad-blockers/etc.? Also, try leaving it charging overnight with Wi-Fi to finish iCloud sync and then back up. Could be due to an iCloud sync in process.
 

HPad

macrumors member
Original poster
Sep 21, 2019
67
118
Seems more like permission issue imo. Do you have any VPN/ad-blockers/etc.? Also, try leaving it charging overnight with Wi-Fi to finish iCloud sync and then back up. Could be due to an iCloud sync in process.


Nope. iCloud sync has been finished yesterday.

Another thing to note under "on this iPhone" under files, theres a TON under recently deleted that wont delete
 
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