Cant Backup iPhone 6 plus

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Macnificant, Sep 10, 2016.

  1. Macnificant macrumors 6502a

    Feb 26, 2008
    I have been trying to back up my 6 Plus to iTunes for the last fews weeks with it plugged into my iMac and I keep getting cannot back up phone because it was disconnected.

    I have trying different usb cables, ports and a usb hub not it keeps saying disconnected.

    Can anyone help out
  2. bandofbrothers macrumors 601


    Oct 14, 2007
    Have you tried Dfu mode or Recovery mode ?

    Perhaps an Apple Store can help.

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