iPhone 7(+) Cant backup my iPhone to iTunes, Help!

Discussion in 'iPhone' started by paulwgraber, May 13, 2019.

  1. paulwgraber macrumors regular

    Joined:
    Dec 13, 2013
    #1
    Iphone7, IOS 12.2

    Itunes Version 12.9.4.94

    IMAC 3.8 GHZ

    Mac OS 10.14.4

    No matter what I do nor how many times I try and backup to my computer I am constantly getting the error : Cannot back up to iTunes because an error has occurred.

    Any ideas.
     
  2. Banglazed macrumors demi-god

    Banglazed

    Joined:
    Apr 17, 2017
    Location:
    Cupertino, CA
    #2
    Have you tried updating your Mac which
    Will update iTunes? Latest iTunes is 12.9.5.5. Tried using a different port or use OEM cable?
     
  3. Minorite macrumors 6502

    Minorite

    Joined:
    May 8, 2018
    Location:
    Poland
    #3
    Update everything/restart everything/make sure you have enough space on Mac and at least 5% free storage on the phone.
     
  4. now i see it macrumors 68040

    Joined:
    Jan 2, 2002
    #4
    iTunes typically has problems with later versions of iOS that were released after that version of iTunes was released.

    If you're going to ride the iOS monthly upgrade train, you've got to do the same with iTunes (and eventually your Mac's OS..... and eventually the computer itself.
     

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3 May 13, 2019