Can't backup to iCloud / restore still in progress?

Discussion in 'iPhone' started by jmargolis, Sep 22, 2012.

  1. jmargolis macrumors member

    Nov 10, 2007
    I setup my iPhone 5 by restoring from iCloud backup. The restore appears to have completed, and I got an alert saying something to that effect (though it also said some items couldn't be restored and to connect to iTunes to restore music which I think is normal because music is not in the iCloud backup). So I connected to iTunes and loaded up the iPhone with all my music and that has completed as well. Everything looks good. However, when I go to Settings -> iCloud -> Backup & Restore, the backup option is greyed out with a message saying that this iPhone is currently being restored. But it's been hours since it appears to have finished restoring. I suppose I could tap Stop Restoring iPhone. But that sounds dangerous. Any suggestions?

    Btw, I am using latest version of iTunes. Only thing out of the ordinary is that the iCloud backup is from my iPhone 4S running iOS 5.1.1. Should I have upgraded my old iPhone to iOS6 before doing the backup? Any other suggestions?

    Attached Files:

  2. jmargolis thread starter macrumors member

    Nov 10, 2007
    Btw, I also tried rebooting the phone. Still can't backup.
  3. sluggozmom macrumors 6502


    Sep 13, 2011
    While I was setting up my husbands i5 it told me a back up was already in progress (or something like that).
    I had to turn off the icloud back up on his old iPhone and then it restored.
    Not sure why that happened.... Mine worked without having to switch anything off on my old phone.
    Good luck!
  4. jmargolis thread starter macrumors member

    Nov 10, 2007
    It's the camera roll. I go to the Camera Roll and it says Downloading 72 of 234. It was stuck on 72 for at least 10 minutes. Now it says 73. Whoo hoo! So this must be it. Hopefully it will be done by morning :).
  5. AlPlPlLE macrumors regular

    Jan 10, 2012
    This ^ I had 1k photos on my phone and took all the videos and pics to come back a little while. Just let it go and it'll finish up after the camera roll is done.
  6. 7bigseon7 macrumors newbie

    Dec 14, 2013
    Thanks that fixed my iPhone


    Thanks that fixed my iPhone

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