I have a G5 (see sig). For many years, I have been a fan fo apple. I have many apple computers. A year and a half ago, I bough the G5 you see in my signature. And it's been two months that the processors of my G5 melted! Yes! They told me that the liquids of the G5 (what liquids) have been spilled. And the whole damage is approx. 1700 euros. I have paid 3500 euros to buy that machine, which would probably keep me active for 6 years or so. Heck, my iMac G4 is 5 years old and keeps going. And I have a G4 tower and a G3 that have shown no problems so far. And suddenly, the fastest mac in the world (at the time I bough it), which was supposed to be a proffessional tool, breaks down in a way that even for PC's is unacceptable!! I was outside the one-year warranty (one year warranty and in one-year and a half, my computer breaks down. No comments!) so I am forced to pay 1700 euros. But this is not the end of it. I have given the order to fix my machine a month and a half ago. And NO ANSWER FROM APPLE AS TO WETHER THEY CAN REPLACE MY BROKEN PARTS HAS BEEN RECEIVED!! And they still don't have a clue as to when they will be able to fix my machine. So, to sum up: 1)I bought the best thing apple had to offer at the time 2)I gave them 3500 euros just to make sure that this machine will keep me going for years 3)Apple is supposed to have a long tradition with good hardware 4)I expected that since, I have payed my *ss off, I would at least have a proper technical support. None of these things happened for me. Now, where am I supposed to continue working for my University? This situation has taken me back for 2 months. I'm sorry, but I'm losing faith in Apple. Why don't they have my parts ready to be replaced? Could it be because of the switch from IBM to Intel?