Cant boot mac, have tried various things, any ideas?

markiejo

macrumors newbie
Original poster
Dec 16, 2013
2
0
Hi all, i would appreciate if anyone could give me some help. I try to give as much detail as to what happen so far below.

My Macbook pro 2009 5,3 recently started acting up. Initially i was able to login fine etc, however i was playing a video and it started to pause and freeze. My computer locked up and i had to restart, however once back into mac it would go very slow and applications would hang and i would need to leave them for a min to unfreeze. I noticed this happen shortly after upgrading to osx 10.8.5 from 10.8.2 (not sure if its related). Over time the startup became very slow and sometimes i could not get past the grey spinning cog with the apple logo. So:

I tried reseting p-ram, and doing a cmd+s single user mode and running the 'fsck -fy' etc which worked, i was able to log back into my mac but it was still very slow and apps locking and freezing and had to hard restart.

I also did a option+cmd+r to go into repair mode on startup, i ran disk utility and did repair permissions and disk repair (In the disk utility it seemes the hdd was fine and s.m.a.r.t was ok), that seemed fine but still it would take ages to login and even load an app and had to hard restart in the end.

Now i cant even login or access single user mode properly(explained below), i cant run recovery on startup spinning cog just locks or keeps going forever, i cant run the install cd while holding down C the spinning grey cog just stops after a long wait. I can run hardware dianostics while holding D with the applications dvd, i have done this and it says the ram is fine (not sure if this tests hdd) but i cant really do anything useful with it.

When i go into single user mode now it says some jiberish and then stops the text from coming down like it use to, then it waits a while, then says:
hfs_mountroot failed: 6
cannot mount root error = 19
disk0s2 media is not present
and keeps repeating this down the screen with some other jiberish.

It seems something inside has messed up even more and now disk0s2 cant even mount (probably why i cant access single user mode, recover mode etc..).

I had tried using some software called macdrive (hsf emulator kinda thing) and hsfexplorer on windows with a sata to usb adaptor (also sata to motherboard) but it did not connect properly and did not show up in my computer like it is supposed to. Does any one think that if i had not got to the stage where it cant mount disk0s2 problem it may have worked beforehand?

Do you think i could have backed up the drive with disk utility to a external HDD if i had done it when repair mode was working? (i am kicking myself if i could have)

Another thing i thought was to go into single user mode and mount a external HDD and use the copy 'mv' command to copy the data over. When single user mode was working i could run the 'ls' command to browse directries and files where still intact etc, has anyone ever done this backup idea?


If possible if i can just get single user mode working again or repair mode working then i might be able to do some attempts at backing up. How can i get disk0s2 to mount like it should do?

How can i go about getting the data back from this drive? it is extremely important to me, some options i have thought of was to buy a duplicate drive and replace the platters (very hard) and see if that would work (might not even fix mounting issue). Right now i am freezing the drive in the freezer since some people say this works but i dought this will help, will try and boot it tomorrow. Would it be possible for me to get a platter reading device that i can take the platters out and then put in a special device to read the data? Does any one know what the special white lab coat people use to do specialist recovery, i would be interested in buying that equitment.

I have read that some people have left the mac overnight with the spinning cog then the login might appear?

I am fairly sure all the files and data i need are still on there regardless of if the hdd is dead/dying/failing, its just the disk0s2 is not mounting properly so i cant access anything to try and recover and some osx system files might be messed up to.

Please help, much appreciated =)
 

KUguardgrl13

macrumors 68020
May 16, 2013
2,488
119
Kansas, USA
Hi all, i would appreciate if anyone could give me some help. I try to give as much detail as to what happen so far below.

My Macbook pro 2009 5,3 recently started acting up. Initially i was able to login fine etc, however i was playing a video and it started to pause and freeze. My computer locked up and i had to restart, however once back into mac it would go very slow and applications would hang and i would need to leave them for a min to unfreeze. I noticed this happen shortly after upgrading to osx 10.8.5 from 10.8.2 (not sure if its related). Over time the startup became very slow and sometimes i could not get past the grey spinning cog with the apple logo. So:

I tried reseting p-ram, and doing a cmd+s single user mode and running the 'fsck -fy' etc which worked, i was able to log back into my mac but it was still very slow and apps locking and freezing and had to hard restart.

I also did a option+cmd+r to go into repair mode on startup, i ran disk utility and did repair permissions and disk repair (In the disk utility it seemes the hdd was fine and s.m.a.r.t was ok), that seemed fine but still it would take ages to login and even load an app and had to hard restart in the end.

Now i cant even login or access single user mode properly(explained below), i cant run recovery on startup spinning cog just locks or keeps going forever, i cant run the install cd while holding down C the spinning grey cog just stops after a long wait. I can run hardware dianostics while holding D with the applications dvd, i have done this and it says the ram is fine (not sure if this tests hdd) but i cant really do anything useful with it.

When i go into single user mode now it says some jiberish and then stops the text from coming down like it use to, then it waits a while, then says:
hfs_mountroot failed: 6
cannot mount root error = 19
disk0s2 media is not present
and keeps repeating this down the screen with some other jiberish.

It seems something inside has messed up even more and now disk0s2 cant even mount (probably why i cant access single user mode, recover mode etc..).

I had tried using some software called macdrive (hsf emulator kinda thing) and hsfexplorer on windows with a sata to usb adaptor (also sata to motherboard) but it did not connect properly and did not show up in my computer like it is supposed to. Does any one think that if i had not got to the stage where it cant mount disk0s2 problem it may have worked beforehand?

Do you think i could have backed up the drive with disk utility to a external HDD if i had done it when repair mode was working? (i am kicking myself if i could have)

Another thing i thought was to go into single user mode and mount a external HDD and use the copy 'mv' command to copy the data over. When single user mode was working i could run the 'ls' command to browse directries and files where still intact etc, has anyone ever done this backup idea?


If possible if i can just get single user mode working again or repair mode working then i might be able to do some attempts at backing up. How can i get disk0s2 to mount like it should do?

How can i go about getting the data back from this drive? it is extremely important to me, some options i have thought of was to buy a duplicate drive and replace the platters (very hard) and see if that would work (might not even fix mounting issue). Right now i am freezing the drive in the freezer since some people say this works but i dought this will help, will try and boot it tomorrow. Would it be possible for me to get a platter reading device that i can take the platters out and then put in a special device to read the data? Does any one know what the special white lab coat people use to do specialist recovery, i would be interested in buying that equitment.

I have read that some people have left the mac overnight with the spinning cog then the login might appear?

I am fairly sure all the files and data i need are still on there regardless of if the hdd is dead/dying/failing, its just the disk0s2 is not mounting properly so i cant access anything to try and recover and some osx system files might be messed up to.

Please help, much appreciated =)
Woah, that's a lot of text there...

It sounds like either your HDD is going bad or the sata cable is fried. I would try to boot via USB again, and if that doesn't work then your HDD may be bad. If it boots via USB, then it's likely that the sata cable just needs to be replaced. It's very easy to do, and the parts aren't very expensive on Amazon.
 
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markiejo

macrumors newbie
Original poster
Dec 16, 2013
2
0
May be a little too simple, however,

have you tried 'Target Disk Mode' ?

just sayin'
I have seen this option to do this but i dont have another mac to do it unfortunately.

Can it be done to a new imac? i dont think they have firewire port, could i use an adaptor to plug my mac firewire to a imac thunderbolt?

Does target mode need to be able to mount disk0s2 on the macbook pro? else it might not work anyway.

Thanks for the help.
 
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DeltaMac

macrumors G4
Jul 30, 2003
10,110
2,635
Delaware
Please help I'm getting this error
The simple answer is very much like the answer to the opening post in this thread:
Your drive is failing. You will need to replace it.

Note: posting to an old thread that is probably not related to your issue, can be less than effective for getting good responses. Better to make a new thread.
Anyway, there's your answer. Good luck!
 
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Lalaine1234

macrumors newbie
May 22, 2016
6
3
thanks . Sorry because I'm new here and I cant find the 'upload a File' when I created a new post. I'll figure it out later.

So is it worth buying a HD ? or just buy a new laptop?
 
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DeltaMac

macrumors G4
Jul 30, 2003
10,110
2,635
Delaware
Can you tell us which Apple laptop you have?

Do you have a spinning hard drive, or do you have an SSD?
If you have a hard drive now, it would be a Good Thing™ to upgrade to an SSD.
What symptoms made you want to try to erase your drive?
 
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Lalaine1234

macrumors newbie
May 22, 2016
6
3
Can you tell us which Apple laptop you have?

Do you have a spinning hard drive, or do you have an SSD?
If you have a hard drive now, it would be a Good Thing™ to upgrade to an SSD.
What symptoms made you want to try to erase your drive?
this is what I'm getting when I started my laptop.

I have macbook pro . we bought it 2011 so maybe this is 2009-2010 laptop.

I didn't upgrade it yet to SSD .
 

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DeltaMac

macrumors G4
Jul 30, 2003
10,110
2,635
Delaware
this is what I'm getting when I started my laptop.

I have macbook pro . we bought it 2011 so maybe this is 2009-2010 laptop.

I didn't upgrade it yet to SSD .
That is a (normal) boot progress bar.
Does it not finish? (What happens if you wait? Give it some time - at least 30 minutes - to do anything else)

Can you boot into your Recovery system (Restart, while holding Command-R)
Run Disk Utility then, and try to repair your hard drive.
Let me know what happens. That will be another way to see if your hard drive is any good, or not.
You can ALSO try to reinstall OS X from the recovery system. I don't expect that will work, but may help get your hard drive working again (maybe!)
Or, the reinstall will fail miserably, which again is your clue to replace the hard drive.
 
Last edited:
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Lalaine1234

macrumors newbie
May 22, 2016
6
3
That is a (normal) boot progress bar.
Does it not finish? (What happens if you wait? Give it some time - at least 30 minutes - to do anything else)

Can you boot into your Recovery system (Restart, while holding Command-R)
Run Disk Utility then, and try to repair your hard drive.
Let me know what happens. That will be another way to see if your hard drive is any good, or not.
You can ALSO try to reinstall OS X from the recovery system. I don't expect that will work, but may help get your hard drive working again (maybe!)
Or, the reinstall will fail miserably, which again is your clue to replace the hard drive.
Please find the attached photos , I tried booting it through recovery system but error and also i cant reinstall OS X .

Would you recommend me buying that usb recovery from ebay? do you think it will work ? I am really desperate as I am starting my home based business and this happened :(
[doublepost=1464022081][/doublepost]
Please find the attached photos , I tried booting it through recovery system but error and also i cant reinstall OS X .

Would you recommend me buying that usb recovery from ebay? do you think it will work ? I am really desperate as I am starting my home based business and this happened :(
Also, after when the progress bar loading finished, my macbook auto shuts down and thats it. I need to turn the power button and it shows the progress bar again
 

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MacInTO

macrumors 65816
Apr 25, 2005
1,171
184
Canada, eh!
Would you recommend me buying that usb recovery from ebay? do you think it will work ? I am really desperate as I am starting my home based business and this happened :(
Totally not worth it. If you know someone else with the similar Mac, they might have the original DVD. Or they can download El Capitan from the App Store and create a bootable USB stick,

https://support.apple.com/en-ca/HT201372

And like DeltaMac said, you probably need a new hard drive. You can get a 500GB SSD for about $100. ie.

http://www.bestbuy.com/site/pny-cs1311-480gb-internal-sata-iii-solid-state-drive/4825401.p

You can find the installation instructions on ifixit.com.
 
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Lalaine1234

macrumors newbie
May 22, 2016
6
3
Totally not worth it. If you know someone else with the similar Mac, they might have the original DVD. Or they can download El Capitan from the App Store and create a bootable USB stick,

https://support.apple.com/en-ca/HT201372

And like DeltaMac said, you probably need a new hard drive. You can get a 500GB SSD for about $100. ie.

http://www.bestbuy.com/site/pny-cs1311-480gb-internal-sata-iii-solid-state-drive/4825401.p

You can find the installation instructions on ifixit.com.
Wow thank you so much for this information. I will let you know soon if this works ... :) I really appreciate
 
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MacInTO

macrumors 65816
Apr 25, 2005
1,171
184
Canada, eh!
Wow thank you so much for this information. I will let you know soon if this works ... :) I really appreciate
Np. If you decided to replace the HD yourself (and you should because it's pretty simple), you'll need the following tools, all available at Home Depot or similar stores.

#0 philips screwdriver

http://www.homedepot.com/p/Powerbuilt-Precision-Screwdriver-Set-6-Piece-646507/203124458

T6 Torx screwdriver

http://www.homedepot.com/p/Husky-Torx-Mini-Foldout-Hex-Key-Set-8-Piece-HMFHKT8PCN/204153266
 
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Lalaine1234

macrumors newbie
May 22, 2016
6
3
Np. If you decided to replace the HD yourself (and you should because it's pretty simple), you'll need the following tools, all available at Home Depot or similar stores.

#0 philips screwdriver

http://www.homedepot.com/p/Powerbuilt-Precision-Screwdriver-Set-6-Piece-646507/203124458

T6 Torx screwdriver

http://www.homedepot.com/p/Husky-Torx-Mini-Foldout-Hex-Key-Set-8-Piece-HMFHKT8PCN/204153266

Hi Delta and MacInTo ,

Thank you so much for your help my macbook is working grea. I followed your instructions. I am using SSD and my macbook pro is running so fast!! Unbelievable that I could do it myself to save some $$$ while starting a new business.

Thank you again and Have a wonderful day!!!

Lalaine :)
[doublepost=1464456881][/doublepost]
Hi Delta and MacInTo ,

Thank you so much for your help my macbook is working grea. I followed your instructions. I am using SSD and my macbook pro is running so fast!! Unbelievable that I could do it myself to save some $$$ while starting a new business.

Thank you again and Have a wonderful day!!!

Lalaine :)
Please find attached photo my macbook pro :)
 

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MacInTO

macrumors 65816
Apr 25, 2005
1,171
184
Canada, eh!
Hi Delta and MacInTo ,

Thank you so much for your help my macbook is working grea. I followed your instructions. I am using SSD and my macbook pro is running so fast!! Unbelievable that I could do it myself to save some $$$ while starting a new business.

Thank you again and Have a wonderful day!!!

Lalaine :)
[doublepost=1464456881][/doublepost]

Please find attached photo my macbook pro :)
That's awesome! I'm glad you did it and it succeeded! :D
 
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