Cant cancel my ipad mini order

Discussion in 'iPad' started by Hpye, Oct 26, 2012.

  1. Hpye macrumors 6502

    Joined:
    Oct 11, 2011
  2. Jnava420 macrumors regular

    Joined:
    Feb 16, 2011
    Location:
    Lincoln, NE
    #2
    It's the universe sending you a message that you NEED the ipad mini
     
  3. Pressure macrumors 68040

    Pressure

    Joined:
    May 30, 2006
    Location:
    Denmark
    #3
    Have you tried the logical solution and call Apple?
     
  4. HowardSmith macrumors 6502a

    Joined:
    Sep 13, 2012
    #4
    This policy is typical. People changing their minds after ordering is a distraction in the process of getting orders filled.

    You will have to wait for delivery and refuse to accept or accept and return to the store for credit. Either way it will take the banks some time to credit your account.

    Do not blame them for your mistake!
     
  5. d123 macrumors 68000

    d123

    Joined:
    Oct 19, 2009
    Location:
    Earth
    #5
    Try again in 30 minutes,the order has to go to processing before it can be edited or cancelled.
     
  6. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #6
    not true at all. You can call and cancel.
     
  7. peteyyt macrumors member

    Joined:
    Jan 8, 2009
    #7
    This guy's absolutely wrong. You can call now if you'd like and they'd do it over the phone, or change it online once the order goes to processing. I had to do this after I decided I wanted a 32gb but had already clicked buy on the 16gb. Everything went smoothly.
     
  8. HowardSmith macrumors 6502a

    Joined:
    Sep 13, 2012
    #8
    Why not READ the post just above yours?:p
     
  9. macingman macrumors 68020

    macingman

    Joined:
    Jan 2, 2011
    #9
    Why not stop spreading misinformation?:p
     
  10. HowardSmith macrumors 6502a

    Joined:
    Sep 13, 2012
    #10
    Well when I look up my order at the Apple store it says that I can no longer cancel my order. It says:


    "Preparing for Shipment We will send you an email when these items ship.
    Not eligible to cancel or return"



    Now who is spreading misinformation?:p
     
  11. lowlypeace macrumors member

    Joined:
    Sep 19, 2012
    #11
    I couldn't cancel my order either, even though it said it wouldn't be dispatched for another two weeks, said I had to phone

    so I phoned and was straight forward to cancel, no problems.

    I asked why I couldn't cancel online and had to phone, and they said it was because I bought with a debit card, not a credit card.

    debit transfers the money immediately from your account to theirs. So I suppose they want verification by phone, so their not having lots of funds popping in and out of their accounts.

    still not fully sure why they can't allow debit card refund online, probably to do with transfer fees or something.
     
  12. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #12
    they always do this with new products on launch...retinas, ipads, and iPhones. They make you call.
     
  13. macingman macrumors 68020

    macingman

    Joined:
    Jan 2, 2011
    #13
    It may have said that online but it is widely known you can call up and the people at the call centre can cancel the order for you. Even when the correct answer was given before you posted you still posted misinformation.
     
  14. HowardSmith, Oct 27, 2012
    Last edited: Oct 27, 2012

    HowardSmith macrumors 6502a

    Joined:
    Sep 13, 2012
    #14
    This is great to know and why these forums are so useful. In the end everyone has the ability to refuse the shipment at delivery.

    OCD OCD OCD
     
  15. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #15
    just goes to show how many of us are impulse buyers. I have zero need for a mini, but am so so tempted. I'll have to go in store on the 2nd and am sure I will probably end up caving. $329 for essentially a reader (for me) is steep =/
     
  16. HowardSmith macrumors 6502a

    Joined:
    Sep 13, 2012
    #16
    You are in good company!

    You will enjoy for a long time.

    (I am trying to make you and me feel better)
    :D
     

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