Can't charge phone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by JoeyD74, Oct 24, 2015.

  1. JoeyD74 macrumors 6502

    Joined:
    Oct 31, 2014
    #1
    My 6splus will not charge when I plug it in. The charger is OK as it works on every other iPhone in my house. The charge port is clear,no lint or dirt that I can see.
     
  2. rsnhakan macrumors member

    Joined:
    Oct 24, 2014
    Location:
    The Netherlands
    #2
    Try a hard reset?

    ps: original charger and cable you are using?
     
  3. JoeyD74 thread starter macrumors 6502

    Joined:
    Oct 31, 2014
    #3
    Original charger and cord. I didn't do a hard reset, I'll try it though
     
  4. JoeyD74 thread starter macrumors 6502

    Joined:
    Oct 31, 2014
    #4
    Tried the reset, nothing. I also tried to blow the port out with air and nothing. Apple store is booked until Monday but I'm going to go there in the morning to see if they will help me.
     
  5. Zerog46 macrumors member

    Zerog46

    Joined:
    Oct 15, 2015
    Location:
    New Jersey
  6. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #6
    Does iTunes see your iPhone? (Can you backup/sync?)
     
  7. JoeyD74 thread starter macrumors 6502

    Joined:
    Oct 31, 2014
    #7
    It doesn't see the phone so I can't even do a full backup.
     
  8. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #8
    You didn't say if you tried a different cable.

    If you already have tried another cable, then you simply need to get your iPhone replaced.
    The lightning port is faulty.
    You have a warranty. Use it! :D
     
  9. JoeyD74 thread starter macrumors 6502

    Joined:
    Oct 31, 2014
  10. JoeyD74 thread starter macrumors 6502

    Joined:
    Oct 31, 2014
    #10
    Apple replaced the phone under warranty, waiting for them to bring it out.
     

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