Can't check for updates!

[f1restarter]

Tried to check for updates on my OS X Lion MBP and it gives me "Software Update can't check for updates because of a network problem". The file “index-lion-snowleopard-leopard.merged-1.sucatalog” couldn’t be found on the server “swscan.apple.com”. Anyone else having issues with this? My internet connection is running just fine. First time I've seen this message as it has been updating previously without any problems.

 

[Nermal]

It's working here so it's not a server-side issue. Open up Terminal and do a "cat /etc/hosts" and paste the output here.

Edit: See below.

 

[spring]

I am having the same problem as well.

 

[Rox1256]

Same problem for me!.. I have never seen this before..

 

[Nermal]

I missed the part about running 10.7; perhaps it's an issue with that particular file on the server (I'm on 10.6).

 

[spring]

Perhaps it is a server issue. The same problem is being discussed over at the Apple support forums.

https://discussions.apple.com/message/16092246#16092246

 

[anidream]

I have the same issue for both MBP.. what is going on !!

 

[yusukeaoki]

Says cant find SL file...
Anyone with same problem???

 

[anidream]

Perhaps it is a server issue. The same problem is being discussed over at the Apple support forums.

https://discussions.apple.com/message/16092246#16092246

the last post from Apple support forum was about 24 hours ago... So this is been going on for more the 24 hours ?

 

[yusukeaoki]

Anyone with same problem

 

[anidream]

Anyone with same problem

Image

I have the exactly same issue.. funny it says Lion-SnowLeopard-Leopard ... the whole Apple server is down i guess

 

[spring]

Anyone with same problem

Image

Yeah, I'm getting the same error message.

 

[yitwail]

same problem...good to know it's (probably) not a problem with my Mac. Before I came to this thread, I found others that mentioned a similar error message, but apparently with different causes. Some people get the message until they upgrade Little Snitch--unfortunately, I don't have Little Snitch. It was also suggested that you should create a different administrator user & update as that user--tried that, but it didn't work. So I guess I'll just monitor this thread...or call tomorrow.

 

[yusukeaoki]

same problem...good to know it's (probably) not a problem with my Mac. Before I came to this thread, I found others that mentioned a similar error message, but apparently with different causes. Some people get the message until they upgrade Little Snitch--unfortunately, I don't have Little Snitch. It was also suggested that you should create a different administrator user & update as that user--tried that, but it didn't work. So I guess I'll just monitor this thread...or call tomorrow.

Probably Apple is down for maintenance or something.
Im pretty sure its nothing to worry about.
If not recovered by this week, then ill call Apple but, im guessing its not even going to last 1 day.

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I have the exactly same issue.. funny it says Lion-SnowLeopard-Leopard ... the whole Apple server is down i guess

Seems like they like to merge everything into one lol

 

[canis-orca]

Probably Apple is down for maintenance or something.
Im pretty sure its nothing to worry about.
If not recovered by this week, then ill call Apple but, im guessing its not even going to last 1 day.

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Seems like they like to merge everything into one lol

Go PumaTigerPantherLeopardLion!

 

[bb426]

Interesting, confirmed. I've never seen this before, no doubt it's maintenance (look at the time).

 

[yusukeaoki]

Interesting, confirmed. I've never seen this before, no doubt it's maintenance (look at the time).

Yeah Apple is in Cupertino and thats where I live so its 12AM right now.
Kinda weird how they do it at 12 though.

Many place do updates at later time like 3AM.

 

[yitwail]

Yeah Apple is in Cupertino and thats where I live so its 12AM right now.
Kinda weird how they do it at 12 though.

Many place do updates at later time like 3AM.

But probably not every night, or else it would be a well-known fact that you get this message when you try to update after midnight in Cupertino. So we're the unlucky ones who happened to try to update manually this evening/early morning.

 

[yusukeaoki]

But probably not every night, or else it would be a well-known fact that you get this message when you try to update after midnight in Cupertino. So we're the unlucky ones who happened to try to update manually this evening/early morning.

Haha true! XD
Im a Mac user since 1999 (really started using it in 2001) but never seen this problem in my life. Must be rare!

 

[3bs]

Software Update seems to be working again

 

[adrian1480]

No, it's still down.

 

[yusukeaoki]

No, it's still down.

Nope, its running fine.
I just checked it right now.
I suspect its your Mac or your internet.