When I go to multi-task view, I am unable to delete most of the open apps. When I try to drag them up the phone resets, and then any apps that I did manage to close are back in the multi-task view. I tried to delete a few, then do a hard reset, then when I went back to multi-view those particular apps were gone. But most of the apps won't close at all. Anyone else having this problem? A few of them were ones I had trouble with (like Facebook) so I really want to just shut it down as I think it's now causing other problems.