Can't connect Apple keyboard on first startup.

Discussion in 'Mac mini' started by RKilbane20, Aug 16, 2011.

  1. RKilbane20 macrumors 6502a

    Jun 9, 2009
    My keyboard won't sync to my new Mac mini. It was paired to my iPad but I unpaired it and it still won't connect. Any mouse button I can hit to bring up utilities or something. Don't haveva USB keyboard to finish setup.
  2. Mr.C macrumors 601

    Apr 3, 2011
    London, UK.
  3. JDLang macrumors newbie

    Aug 4, 2011
    Unfortunately, you are going to have to find a USB keyboard. I am lucky enough to work in a building with about 350 tech people, and all of them running either Unix/Linux/Mac systems. Oddly enough, it still took me about 3 hours to find somebody not using a wireless keyboard...

    It felt very Microsoft-ish dealing with this issue, however.
  4. MattyO macrumors regular

    May 14, 2011
    I have the same problem wiht a Dell BT mouse. I went and bought a magic mouse and will do the set up and then return the mouse tomorrow once set up is complete. Seems like a lot of people are having this problem.
  5. Mr.C macrumors 601

    Apr 3, 2011
    London, UK.
    The Apple Magic Mouse probably won't work either as it uses Bluetooth. You will probably need to get an Apple Mighty Mouse or any other USB mouse. I used the Apple Mighty Mouse which I still had lying around.
  6. specialk0449 macrumors member

    Feb 27, 2011
    I experienced the same problem that other people have had with pairing the BT magic mouse and the magic trackpad with my Mac mini during the initial setup. I had to use a USB mouse and keyboard. I bought the magic mouse and trackpad new at the same time that I purchased the Mac mini. It was not a case of having paired the devices with another Mac computer.

    If you download and read the PDF instruction manual it recommends using a USB mouse and keyboard during the setup process. My BT accessories paired very quickly once the setup was complete.
  7. MattyO macrumors regular

    May 14, 2011
    yeah, sorry that is exactly what I meant, the USB mouse. Went and bought one last night and was able to complete the start up no problems. Will keep the mouse as a back up if needed.
  8. macbook123 macrumors 68000

    Feb 11, 2006
    Once again one has to congratulate Apple management on a monumental achievement of quality control. They probably have a team of hundreds of people responsible for designing the Mac Mini and its interaction with OS X, of which there are probably at least a dozen responsible one way or another for quality control. Each of them probably gets paid in excess of six figures. And none of them tries to turn that damn computer on just to see if the end-user would be able to actually use it without buying a friggin' USB keyboard? What are they paying these people millions of dollars for? To pick their noses? This is ridiculous.
  9. Kenc1103 macrumors member

    Aug 3, 2011
    Fremont, CA
    I had the exact same problem that my new Mac mini server wouldn't detect my wireless keyboard, ended up buying a USB keyboard just to complete the setup.
  10. OTACORB macrumors 65816


    Jun 21, 2009
    Central, Louisiana
    We setup a new mini server today too and also had to end up using a USB keyboard to do the internet recovery and setup after installing a new SSD.

    I am not sure what is up with this, but clearly it has something to do with the new Bluetooth 4.0 that Apple went with on these bad boys.
  11. krburrell macrumors regular

    Dec 5, 2007
    These is a big basic oversight but hopefully they come up an update so this does not happen in the future.
  12. vert18 macrumors member

    Oct 4, 2010
    I have a spare usb (12 bucks or less/used) just for "just in case" problems

    just for your know.. the Bluetooth keyboard and mouse works just fine during a Linux install or win7 install ;) just got to mouse click the screen once.. and it will figure itself out.

    (2011 macmini) (2010 mini server) (macbook pro sold to a college hopeful)
  13. fireman13 macrumors 6502

    Aug 12, 2008
    Florida Panhandle
    Has anyone bought a new mini that came with 10.7.1 and still having the same setup issues.
    Just wondering if the update may have fixed this for new users.
  14. jollyreaper macrumors regular

    Oct 25, 2011
    Well it's 2013 and I had to replace my dead mini. It had set up great with wireless. These many years later, I need to drive out and get a USB to complete the setup because nobody tests things. It just works! Yeah, they make money and make chumps out of us. What a scam! It just works.
  15. famous600 macrumors 6502a


    Apr 8, 2010
    Try booting into recovery, turning the keyboard off then back on, it should pair, then restart.
  16. jollyreaper macrumors regular

    Oct 25, 2011
    It paired fine after I plugged in a USB and got to the desktop and then added a second keyboard.

    How would I boot into recovery if the system didn't detect a keyboard in the first place? Recovery requires a keyboard shortcut, right?
  17. sahnert macrumors 6502

    Oct 20, 2003
    Here are Apple's instructions for resolving this issue. Looks like it can be done without a USB mouse.
  18. paulrbeers macrumors 68040

    Dec 17, 2009
    Strange I've used my BT keyboard and track pad on multiple macs all during initial setup with little to no issues. 1st I make sure they are unpaired with the pervious machine and then when the setup keyboard screen comes up I just have to hit the power button on the keyboard a couple times until it pairs. Most of the time it does it with the first power off/on but sometimes I have to do it a couple times. Always works....
  19. famous600 macrumors 6502a


    Apr 8, 2010
    The system should detect it. I've had this happen to many people where their Bluetooth keyboard doesn't pair. Hold down cmd r and that gets them into recovery.
  20. jollyreaper macrumors regular

    Oct 25, 2011
    That works even when the keyboard is not yet detected and paired?

    The reason why they were still paired with the old machine is it died and I couldn't unpair them, it being dead and all.
  21. Timonsta macrumors newbie

    Jan 23, 2013
    I had a similar problem with Mac Mini initial setup with Magic Mouse and Wireless Keyboard. Mouse paired ok but needed to use a USB kb to finish setup.
  22. rbrian macrumors 6502a


    Jul 24, 2011
    Aberdeen, Scotland
    I bought a USB keyboard and mouse set off Amazon for the princely sum of £4. It's a small price to pay for hassle free setup, and it even seems to be adequate quality.
  23. Mike22088 macrumors newbie

    Aug 24, 2013
    I had the same problem. I bought a Mac mini with wireless keyboard and a TRACKPAD I reiterate TRACKPAD. I went out and bought a UBS keyboard to finish set up only to find out later that when I was on the select a language I wasn't pressing on the trackpad hard enough on the arrow below; I had it on my knee it needs to be on a hard surface. I only found this out later when I used the UBS keyboard(pressed "enter" for English) then got to the region section that if I pressed hard enough on the trackpad( out of 2 hours of frustration) the arrow button worked.

    So in short when you get to select a language put the trackpad on a hard surface and press hard on the arrow(I'm only assuming this will work for I used the USB keyboard here) then you will get to region where you should repeat pressing hard and then it will tell you to sync you wireless keyboard.

    I hope this works and you found this answer quickly unlike me who wasted hours of their life setting up their Mac mini.


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