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Can’t connect to App store

G

groxx

macrumors newbie
Original poster
Jun 5, 2018
14
1
I am currently abroad, but live in the US and have a US Apple ID. When I go to App Store, it seems to open fine, but when I try to download something, it tells me that im in the wrong country for this Apple ID and switches me to the US store, which also seems to work fine. Then, when I try to download something again, I get an error saying “Cannot connect to App Store”.

Does anybody have a solution to this?
I would really appreciate it.
 
It's in the Mojave release notes.
Open Terminal
defaults delete com.apple.appstore.commerce
Open appstore, sign in, hit retry once or twice, it will start working.
 
Stefdar said:
It's in the Mojave release notes.
Open Terminal
defaults delete com.apple.appstore.commerce
Open appstore, sign in, hit retry once or twice, it will start working.
Click to expand...


I missed that. It works now. Thank you so much!
 
ButteryScrollin said:
this fixed the 'Cannot Connect to App Store' message, but now I get 'cancelled' when trying to download.
Click to expand...
The terminal tip worked only temporarily for me. :-(

So I'm trying this one from TechRadar:
"...First, open the KeyChain Access app and click on 'System Roots'. You'll see an entry for 'DigiCert High Assurance EV root CA'. Double-click it, then expand where it says ‘Trust’.

From there, change 'When using this certificate' from 'Use System Defaults' to 'Never Trust’.

Now, restart the Mac, and reopen KeyChain Access. Go back to where you were, and change 'When using this certificate' back to 'Use System Defaults’.

You should now be able to access the App Store..."​

https://www.techradar.com/au/how-to/macos-1014-mojave-problems-how-to-fix-them
 
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Stefdar said:
It's in the Mojave release notes.
Open Terminal
defaults delete com.apple.appstore.commerce
Open appstore, sign in, hit retry once or twice, it will start working.
Click to expand...


THANK YOU SO MUCH!!!! I just dropped three grand on a MBP and couldn't reach the App Store. Found this post after 5 hours. Thank you!
 
I had a brand new MBP, wasn't connecting to app store, with no error, i was entering the connection info and it just stood there no error and no account login, I tried the techradar solution and it worked

"...First, open the KeyChain Access app and click on 'System Roots'. You'll see an entry for 'DigiCert High Assurance EV root CA'. Double-click it, then expand where it says ‘Trust’.

From there, change 'When using this certificate' from 'Use System Defaults' to 'Never Trust’.

Now, restart the Mac, and reopen KeyChain Access. Go back to where you were, and change 'When using this certificate' back to 'Use System Defaults’.

You should now be able to access the App Store..."

https://www.techradar.com/au/how-to/macos-1014-mojave-problems-how-to-fix-them

Thanks Matthk
 
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