Cant connect to FTP "Your login or password is incorrect"

Discussion in 'Web Design and Development' started by AnrBjotk, Jul 4, 2010.

  1. AnrBjotk macrumors regular

    Joined:
    Jul 4, 2010
    #1
    Hi

    I am really really desperate, so please help me as much as you can :)

    First of all I use a Mac, second, I only recently even became able to view my webiste on my own computer by using a free DNS server.
    BUT the problem is:

    All FTP-programs, including Dreamweaver, Filezilla and Fetch, refuses to log into FTP claiming incorrect username and password.

    I dont need to mention that I've checked and rechecked that my login info IS correct...
     
  2. carlosbutler macrumors 6502a

    carlosbutler

    Joined:
    Feb 24, 2008
    Location:
    London City
    #2
    The server will be refusing a connection, either port 21 ftp or 22 ftps (ftp-ssl), so you cannot connect. Change the settings on the server it self, or contact your server admin
     
  3. AnrBjotk thread starter macrumors regular

    Joined:
    Jul 4, 2010
    #3
    How do I change this?
     
  4. bobr1952 macrumors 68020

    bobr1952

    Joined:
    Jan 21, 2008
    Location:
    Melbourne, FL
    #4
    Also be sure you are using the correct login. I swore I was using the correct login and tried many, many times and finally gave up only to discover that my host--Host Gator--needed the domain in addition to login name as in login@yourdomain.com. Certainly not saying this is of any help to you, but just in case...
     
  5. carlosbutler macrumors 6502a

    carlosbutler

    Joined:
    Feb 24, 2008
    Location:
    London City
    #5
    If that is the problem, which I am not saying it certainly is, you need to contact your hosting company. Otherwise...

    Do what bobr says and try with your login@yourdomain.com and same password. On that note bobr, I never had to do that with Host Gator as my domain name. Might be to do with the registrar.
     
  6. calcalmx123 macrumors newbie

    Joined:
    Jul 4, 2010
    #6
    Make sure your URL is correct some ftp programs such as Smart FTP don't need the website address to be "ftp.domain.ext" whereas some do.
     
  7. AnrBjotk thread starter macrumors regular

    Joined:
    Jul 4, 2010
    #7
    I have Godaddy btw. The thing is that all the login info was orignally at default with DW when this started, so the login info CANNOT be wrong :(
     
  8. designguy79 macrumors 6502

    Joined:
    Sep 24, 2009
    Location:
    Michigan
    #8
    Have you tried contacting GoDaddy, or looking at their FAQ or anything?

    Every web host is a little different, and even then, from server to server it can change, too. Your best bet is to get a hold of someone there if you can't figure it out via their online help pages. Their support people can see the exact error logs on the server and pinpoint what is wrong.
     
  9. ChicoWeb macrumors 65816

    ChicoWeb

    Joined:
    Aug 16, 2004
    Location:
    California
    #9
    Fun, either your account wasn't set up correctly, or you truly have the wrong U/P, or host. Good luck, but the FTP don't lie.
     
  10. AnrBjotk thread starter macrumors regular

    Joined:
    Jul 4, 2010
    #10
    The account HAS been set-up just fine for three years, and the U/P is correct, I even changed it to a extremely basic P just to make sure...

    Oh, PLEASE help me :(
     
  11. designguy79 macrumors 6502

    Joined:
    Sep 24, 2009
    Location:
    Michigan
    #11
    There are too many unknowns for people here to be very helpful. We can take "stabs in the dark", but that will just lead to further frustrations!

    Your best bet at getting it working will be to get support from GoDaddy (assuming they are still your host). They will be able to tell you exactly settings to use (i.e., what format your username is, what the host/server name is, port number, etc)

    HTH...
     

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