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bhigh8

macrumors 6502
Original poster
Sep 23, 2012
432
6
I have an iphone 4 that the kids used but it shows data in messages, calendar and email. I have reset all content and settings but it won't go away. How do I remove this? Help please.
 
I have an iphone 4 that the kids used but it shows data in messages, calendar and email. I have reset all content and settings but it won't go away. How do I remove this? Help please.

You could try a restore through iTunes. Is it a GSM model? It could be downloading them from the SIM card.
 
restore in itunes set up as new, or erase all content and settings.

I tried to erase and it shows those three items. Where can I do it from iTunes. I plugged into computer but didn't see it. I'm afraid it's some garbage from when I updated to ios7 along time ago.
 
Here is a screenshot.
 

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Yes. Exactly that. I am thinking it's something corrupt on my phone. I can't find it. If I try a restore on iTunes it wants me to update to 7.1.2.

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It shows other content when connected to iTunes

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No SIM card either. It's an 8gb from verizon and never had the sim tray. I'm stumped. Glad I looked before sending it off. So annoying though. There has to be a way
 
Nothing. If it works. I'm afraid it won't work but trying it now.
 
What a fricking mess. How hard can this be. I have done this before and had no issues in the past.
 

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So, another question...

is there actually something there? As in you open the apps that claim there is data stored there and you see something? Messages should be an easy one to check...

I ask because I can't say for sure they will all read 0 on a clean wipe (because I have never looked)
 
I'm going to ask a silly question so please don't take offence by any chance after you restore the phone sign back into your Apple account during the phone set Up?

I ask because I've seen a few people keep signing into the account in the start up screen. Also when you do it on your computer unplug the phone right away before your phone reboots after iTunes said sucsefull.
 
So, another question...

is there actually something there? As in you open the apps that claim there is data stored there and you see something? Messages should be an easy one to check...

I ask because I can't say for sure they will all read 0 on a clean wipe (because I have never looked)

There is nothing there. You know that could be right. Not sure if anyone else has seem this.
 
But it did go up when I upgraded to new ios. And it shows info in other and docs in iTunes. .

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152 kb? bro it's probably a poop emoji or something, just turn it in.

Okay I was just worried about email really. But maybe it's nothing.
 
But it did go up when I upgraded to new ios. And it shows info in other and docs in iTunes. .

Dude it's a few hundred kilobytes. It's just the apps primary file structure. You have nothing to worry about. That's there because even though it had no messages, it still sets up the files so you can receive them. Now send it in before the promotion ends.
 
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