Can't delete all data to trade in phone

Discussion in 'iPhone' started by bhigh8, Sep 17, 2014.

  1. bhigh8 macrumors 6502

    Joined:
    Sep 23, 2012
    #1
    I have an iphone 4 that the kids used but it shows data in messages, calendar and email. I have reset all content and settings but it won't go away. How do I remove this? Help please.
     
  2. aPple nErd macrumors 68030

    aPple nErd

    Joined:
    Feb 12, 2012
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    Jailbreaks/IOS Hacks
    #2
    restore in itunes set up as new, or erase all content and settings.
     
  3. iamMacPerson macrumors 68030

    iamMacPerson

    Joined:
    Jun 12, 2011
    Location:
    AZ/10.0.1.1
    #3
    You could try a restore through iTunes. Is it a GSM model? It could be downloading them from the SIM card.
     
  4. Cableguy1973 macrumors newbie

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    Sep 13, 2014
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    VA
  5. bhigh8 thread starter macrumors 6502

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    Sep 23, 2012
    #5
    I tried to erase and it shows those three items. Where can I do it from iTunes. I plugged into computer but didn't see it. I'm afraid it's some garbage from when I updated to ios7 along time ago.
     
  6. bhigh8 thread starter macrumors 6502

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    #6
    Here is a screenshot.
     

    Attached Files:

  7. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #7
    Just to be clear...

    You are doing the following?

    Settings>General>Reset>Erase all Content and Settings
     
  8. bhigh8 thread starter macrumors 6502

    Joined:
    Sep 23, 2012
    #8
    Yes. Exactly that. I am thinking it's something corrupt on my phone. I can't find it. If I try a restore on iTunes it wants me to update to 7.1.2.

    ----------

    It shows other content when connected to iTunes

    ----------

    No SIM card either. It's an 8gb from verizon and never had the sim tray. I'm stumped. Glad I looked before sending it off. So annoying though. There has to be a way
     
  9. aPple nErd macrumors 68030

    aPple nErd

    Joined:
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    Jailbreaks/IOS Hacks
    #9
    just restore it in iTunes.. whats so bad about updating to ios 7.1.2?
     
  10. bhigh8 thread starter macrumors 6502

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    Sep 23, 2012
    #10
    Nothing. If it works. I'm afraid it won't work but trying it now.
     
  11. bhigh8 thread starter macrumors 6502

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    Sep 23, 2012
    #11
    So I restored through iTunes. It updated to newest ios and still has data in calendar, email and messages. Even more now.
     
  12. bhigh8 thread starter macrumors 6502

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    Sep 23, 2012
    #12
    What a fricking mess. How hard can this be. I have done this before and had no issues in the past.
     

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  13. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #13
    So, another question...

    is there actually something there? As in you open the apps that claim there is data stored there and you see something? Messages should be an easy one to check...

    I ask because I can't say for sure they will all read 0 on a clean wipe (because I have never looked)
     
  14. Surfer13134 macrumors 6502a

    Joined:
    Jun 12, 2010
    Location:
    Florida
    #14
    I'm going to ask a silly question so please don't take offence by any chance after you restore the phone sign back into your Apple account during the phone set Up?

    I ask because I've seen a few people keep signing into the account in the start up screen. Also when you do it on your computer unplug the phone right away before your phone reboots after iTunes said sucsefull.
     
  15. bhigh8 thread starter macrumors 6502

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    Sep 23, 2012
    #15
    There is nothing there. You know that could be right. Not sure if anyone else has seem this.
     
  16. spazma7ik macrumors 6502a

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    Sep 12, 2009
    #16
    152 kb? bro it's probably a poop emoji or something, just turn it in.
     
  17. bhigh8 thread starter macrumors 6502

    Joined:
    Sep 23, 2012
    #17
    But it did go up when I upgraded to new ios. And it shows info in other and docs in iTunes. .

    ----------

    Okay I was just worried about email really. But maybe it's nothing.
     
  18. iamMacPerson macrumors 68030

    iamMacPerson

    Joined:
    Jun 12, 2011
    Location:
    AZ/10.0.1.1
    #18
    Dude it's a few hundred kilobytes. It's just the apps primary file structure. You have nothing to worry about. That's there because even though it had no messages, it still sets up the files so you can receive them. Now send it in before the promotion ends.
     
  19. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #19
    That amount of data is nothing.
    Stop worrying about it.
     
  20. Intell macrumors P6

    Intell

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    Location:
    Inside
    #20
    That's the size of the empty initialized databases. Perfectly normal.
     
  21. bhigh8 thread starter macrumors 6502

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    Sep 23, 2012
  22. miamialley macrumors 68030

    miamialley

    Joined:
    Jul 28, 2008
    Location:
    Los Angeles, CA
    #22
    Yeah, the data isn't going to read zero. Is there info in the apps themselves (messages)? I think you are chasing a ghost here, but I like the attention to detail. :)
     

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