can't delete "on hold" printing document

Discussion in 'macOS' started by hehe299792458, Dec 29, 2008.

  1. hehe299792458 macrumors 6502a

    hehe299792458

    Joined:
    Dec 13, 2008
    #1
    I tried to print a document a while ago, but forgot to attach the printer. When I did plug it in, the document still wouldn't printer. So, I hit print again and it came out. However, now, I can't get rid of the original unprinted document in the printer menu - it shows the doc as being "on hold". I tried deleting it, but it didn't work. Any ideas? Thanks a lot
     
  2. vandozza macrumors 6502a

    vandozza

    Joined:
    Jun 14, 2006
    Location:
    Australia
    #2
    open system preferences / print and fax

    control click in the list of printers on the left, you should get a "reset printer system" contextual menu.

    click it.

    see if this fixes your issue.

    [​IMG]
     
  3. vandozza macrumors 6502a

    vandozza

    Joined:
    Jun 14, 2006
    Location:
    Australia
    #3
    alternatively you could try logging on to the CUPS system -

    http://localhost:631/

    click on the printers tab, and then cancel all the print jobs for each printer that is listed.
     
  4. Marco Comini macrumors newbie

    Joined:
    Mar 18, 2013
    #4
    Reset of the printing system has deleted all my printers and then I had to create them again (which has been quite painful since I had to remember all passwords and configuration details).

    After I discovered the 'cancel -a' CUPS command, which did the job immediately without resetting anything
     
  5. benwiggy macrumors 68020

    Joined:
    Jun 15, 2012
    #5
    Yes, it is very bad advice to suggest a print system reset without warning people that this will delete EVERYTHING related to printing.

    This is the correct method.
     

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