Can't delete TuneUp App/Alias

Discussion in 'Mac Basics and Help' started by realchimera, Sep 24, 2011.

  1. realchimera macrumors regular

    Joined:
    Aug 23, 2011
    Location:
    Boston
    #1
    I don't even know when I installed TuneUp. It's a bad app, so I decided to delete it. But there's still one app/alias file left which I can't delete it.

    When I try to open it, a window pop up says "The alias "TuneUp" can't be opened because the original item can't be found". And the info of the file show the file size is 0 kb. Wired!

    Doesn't anyone have the same experience and know how to get rid of that 0 kb file?

    Is there a Mac version "Hijackthis" application that can let you delete whatever I want?
     
  2. Quad5Ny macrumors 6502a

    Quad5Ny

    Joined:
    Sep 13, 2009
    Location:
    New York, USA
    #2
    Open Terminal, type "sudo rm " (include the space), then drag the offending file into the Terminal window and press Enter.

    The final command (after you dragged the file) should look something like this; "sudo rm /Folder/Folder/FileName.extension"
     
  3. realchimera thread starter macrumors regular

    Joined:
    Aug 23, 2011
    Location:
    Boston
    #3
    It doesn't work. That file can't be dragged into the Terminal window. (I googled and tried "sudo rm" before I asked in the forum)

    Maybe it's because it's 0kb. So wired.
     
  4. tjb1 macrumors 68000

    Joined:
    Aug 26, 2010
    Location:
    Pennsylvania, USA
    #4
    Have you restarted the computer since you deleted everything else associated with TuneUp? Also, go into Finder, type TuneUp in the search, click the plus and search "System Files" also and delete all ones associated with TuneUp.
     
  5. realchimera thread starter macrumors regular

    Joined:
    Aug 23, 2011
    Location:
    Boston
    #5
    I did. And that's what I'm trying to do.... to delete the file >.<
     
  6. Quad5Ny macrumors 6502a

    Quad5Ny

    Joined:
    Sep 13, 2009
    Location:
    New York, USA
    #6
    The "rm" command works on Alias/Symbolic links, I don't know why its not working. And are you sure you can't just drag this Alias to the Trash?

    -----------

    What folder is the Alias in?

    1. Open Terminal and go to the folder its in (ex: "cd /Folder1/Folder2")
    2. Now type "ls -al" to list the contents of that folder
    3. Find your file name (its to the Right of the Time Stamp)
    4. Type "sudo rm YourFileNameHere.extension"
     
  7. realchimera thread starter macrumors regular

    Joined:
    Aug 23, 2011
    Location:
    Boston
    #7

    I can't do anything to that file. It's like a ghost leftover file. I got rid of it by Cleanmymac.

    Thanks for the replies.
     

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