Ok, so I've tried all the instructions. Method C with itunes 7.3.2 doesnt work as it wont talk to my phone unless its 7.4 .. i even uninstalled 7.3.2 and quicktime and reinstalled them just to make sure. i still had the same issue. now i put my phone in recovery mode, and its telling me "the iphone could not be restored. An unknown error has occured. (1)" after itunes unpacks the installer. i've tried it on windows and OS X. i get the same error every time. it doesnt even begin to restore. no methods work. anyone had this problem and overcome it?