Can't download a Downloadble Software Purchase on Apple.com

Discussion in 'Buying Tips and Advice' started by chiefroastbeef, Jul 13, 2008.

  1. chiefroastbeef macrumors 6502a

    Joined:
    May 26, 2008
    Location:
    Dallas, Texas/ Hong Kong
    #1
    Hi guys,

    I purchased a copy of QT mpeg-2 playback software on apple.com. However, when I go to my account to dl the file, it brings me straight to the mobileme website. Is this some sort of party trick Apple is doing? I'm not laughing and I'm out $20 as of now. :(

    Just wondering if you guys know what is going on, if not I'll just send them an email.

    Thanks!

    Sam
     
  2. scienide09 macrumors 65816

    scienide09

    Joined:
    May 5, 2007
    Location:
    Canada
    #2
    Send that email. Apple can help you better than any of us.
     
  3. dcains macrumors regular

    Joined:
    Mar 27, 2007
    #3
    Me, too. I paid for the 802.11n enabler on Saturday morning and can't get it. I'm guessing it's connected to the iPhone release, so I'm just going to wait another day or two. If it doesn't work then, I'll give Apple a call.
     
  4. chiefroastbeef thread starter macrumors 6502a

    Joined:
    May 26, 2008
    Location:
    Dallas, Texas/ Hong Kong
    #4
    Okie doke! I will do the same, please keep me informed! And I'll do the same.



    Edit: It works now, I've downloaded my file, case closed!
     

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