Can't download on iPhone, can on Mac

[vmachiel]

Hi forum,

Weird problem: I can't download anything from the iTunes store or app store directly to my iPhone. Podcast for example won't start downloading (stuck on "wating") and apps appears with the "waiting" underneath it, only to disappears again with the message saying: can't connect to iTunes store.

But, it all works fine on my mac, anyone got any ideas as to why this is?

Thanks

 

[ezramoore]

Have you rebooted the phone? Does it happen on 3G AND WiFi or just 3G? Have you tried multiple wifi hotspots?

 

[vmachiel]

Happens on both 3G and Wifi, even after reboot. Didn't try any hotspots, just my home router

 

[vmachiel]

Have you rebooted the phone? Does it happen on 3G AND WiFi or just 3G? Have you tried multiple wifi hotspots?

Ok, today I've tried a different router and it worked. Still no luck on my home router even after rebooting the thing. Anything i can do in the router settings that you know off?

 

[JohnRocks]

Have you installed any virus software on it?

 

[chown33]

Ok, today I've tried a different router and it worked. Still no luck on my home router even after rebooting the thing. Anything i can do in the router settings that you know off?

Which router? Manufacturer, model, revision, etc.

 

[ezramoore]

Anything i can do in the router settings that you know off?

I would take the tack of actually resetting the router and then setting it back up.

If it is your gateway/modem for DSL make sure you know your PPoE or PPoA password before you reset it.

 

[vmachiel]

Which router? Manufacturer, model, revision, etc.

I would take the tack of actually resetting the router and then setting it back up.

If it is your gateway/modem for DSL make sure you know your PPoE or PPoA password before you reset it.

Probably not the router after all, saw the exact same problem on the iOS part of the forum, linking it to the 5.1.1 update. Thanks for the help all.