Can't enable FaceTime Cellular Calls

Discussion in 'OS X Yosemite (10.10)' started by matt2053, Jul 23, 2015.

  1. matt2053 macrumors 6502a

    Jul 8, 2012
    I am signed in to my iCloud account on my iPhone and on my Mac.

    However, when I try go into FaceTime preferences on my Mac, and try to enable iPhone Cellular Calls, I get a message that says:

    FaceTime and iCloud must be signed in to the same Apple ID to use iPhone Cellular Calls

    I am definitely signed in with my same Apple ID to both iCloud and to FaceTime (matt**********

    I have tried signing out, signing in, on my phone and on my Mac, I've deleted my keychain and reset it on my Mac, I've signed out of iCloud and back in on both devices, and I'm at a loss.
  2. simon lefisch macrumors 6502a

    simon lefisch

    Sep 29, 2014
    Try turning off the firewall on the Mac and try another call. If it works then it's a config in your firewall.

    If you're using a 3rd party firewall, like Murus, turn that off first before turning off OS X firewall.

    I was using Murus but could never use the call function. Tried to figure out what port it used but was unsuccessful, so I just use OS X firewall unless I'm on a public network like a coffee shop.

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