I just joined Verizon with the iPhone 5. I joined my wife's existing Verizon Wireless account, and turned it into a "share everything" plan. The Personal Hotspot feature on her new iPhone 5 works just fine. It doesn't work on mine. I'm presented with this error message, to call Verizon at 611 to enable. I've called Verizon twice, and they ensured me that the features and permissions are the same on both lines, but it still doesn't work. When I got the iPhone 5, I restored to iCloud backup instead of setting up as new. I tried restoring to new phone to see if that would help, and it still didn't work. Apple said it must be a Verizon issue if the restore didn't help. I also tried resetting network data, that didn't work. Anybody else run into this issue?